Unable to login through ASDM at FWSM

[dipak jaiswal]

When we are trying to log in through asdm from browser, its giving an error:

Detected an old ASDM version.  You will need to upgrade it before using ASDM. Detected an old ASDM version.  You will need to upgrade it before using ASDM. HTTP/1.1 404 Not Found Date: Tue, 05 Jul 2011 03:10:35 UTC Connection: close Content-Type: text/html.

We are able to ssh at FWSM.

The show version gave the following output:

FWSM Firewall Version 4.0(4)

Detected an old ASDM version.

You will need to upgrade it before using ASDM.

Compiled on Mon 09-Feb-09 00:51 by fwsmbld

Hardware:   WS-SVC-FWM-1, 1024 MB RAM, CPU Pentium III 1000 MHz

Flash STI Flash 8.0.0 @ 0xc321, 20MB

Licensed features for this platform:

Maximum Interfaces          : 256

Inside Hosts                : Unlimited

Failover                    : Active/Active

VPN-DES                     : Enabled

VPN-3DES-AES                : Enabled

Cut-through Proxy           : Enabled

Guards                      : Enabled

URL Filtering               : Enabled

Security Contexts           : 2

GTP/GPRS                    : Disabled

BGP Stub                    : Disabled

Service Acceleration        : Disabled

VPN Peers                   : Unlimited

All of a sudden it happened. Before hand ASDM was working fine.

Thanks in advance for your help.

[Jennifer Halim · Accepted solution]

Please re-upload ASDM version 6.1F if you are running FWSM version 4.0.4. That should resolve the issue.

[dipak jaiswal]

Hi,

I am unable to find asdm and ios image loaction. I have checked the following thing:

FWSM# dir flash:

Directory of flash:/

2      -rw-  3403980             asdm

1      -rw-  6389760             image

3      -rw-  20378               startup-config

Core Switch# show module version

Mod  Port Model              Serial #    Versions

---- ---- ------------------ ----------- -------------------------------------

  1    6  WS-SVC-FWM-1       SAD130600GJ Hw : 4.5

                                         Fw : 7.2(1)

                                         Sw : 4.0(4)

  2   48  WS-X6748-GE-TX     SAL1310LF6S Hw : 3.0

                                         Fw : 12.2(18r)S1

                                         Sw : 12.2(18)SXF17

                                         Sw1: 8.6(0.306)R3V42

          WS-F6700-CFC       SAL1309L0ZS Hw : 4.1

  3   48  WS-X6748-GE-TX     SAL1310LAL2 Hw : 3.0

                                         Fw : 12.2(18r)S1

                                         Sw : 12.2(18)SXF17

                                         Sw1: 8.6(0.306)R3V42

          WS-F6700-CFC        SAL1309L0VP Hw : 4.1

  4    8  WS-SVC-IDSM-2    SAD125002AD Hw : 6.5

                                         Fw : 7.2(1)

                                         Sw : 7.0(1)E3

  5    2  WS-SUP720-3B      SAL1307JMD0 Hw : 5.8

                                         Fw : 8.5(3)

                                         Sw : 12.2(18)SXF17

                                         Sw1: 8.6(0.306)R3V42

          WS-SUP720            SAL1307JGHM Hw : 3.3

                                         Fw : 12.2(17r)SX5

                                         Sw : 12.2(18)SXF17

          WS-F6K-PFC3B       SAL1307JFLN Hw : 2.5

Core Switch# show boot device

[mod:1 ]:

[mod:2 ]:

[mod:3 ]:

[mod:4 ]:

[mod:5 ]:

[mod:6 ]:

[mod:7 ]:

[mod:8 ]:

[mod:9 ]:

I am very new at FWSM and have very rare knowledge. I have searched internet and it's says that Show boot device will display from where it is booting and some cf, but couldn't find any thing.

Please suggest.

Thanks a lot in advance.

Regards

Dipak

[Parminder Sian · Accepted solution]

Hi Dipak,

Just reload the ASDM on flash, remove the old one first. Do the following:-

Download TFTPD32 from internet, install it on your PC, load the ASDM image in dir of tftp server. Make sure FWSM can ping TFTP server. i.e your PC

FWSM# delete flash:

FWSM# copy tftp: flash: ---> go through series of question i.e ip of TFTP server( your PC ) from which FWSM will get the ASDM, name of ASDM file.

For additional infor check :-

https://supportforums.cisco.com/message/935416#935416

Hope this helps.

Parminder Sian

[dipak jaiswal]

Hi,

FWSM doesn't support FWSM# delete flash: command. It's only giving the following options:

FWSM# delete ?

  /noconfirm  Do not prompt for confirmation

  /recursive  Recursive delete

  disk:       File to be deleted

FWSM# erase ?

  disk:  Filesystem to be erased

Is there would be any impact to upgrade ASDM, as it is in a production enviroment ?

Please suggest.

Thanks a lot in advance.

Regards

Dipak

[Eduardo Aliaga · Accepted solution]

To upgrade ASDM you just have to copy the file and name it "asdm" no matter what the original filename was.

FWSM/ADMIN# copy tftp: flash:asdm

Address or name of remote host []? 10.51.10.3

Source filename []? asdm-501f.bin

Destination filename [asdm]?

Accessing tftp://10.51.10.3/asdm-501f.bin...!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Copying a file shouldn't disrupt anything. Hope that helps

[dipak jaiswal]

Hi,

Thanks a lot for your help. It's working now.

Regards

Dipak