Employee has a laptop and connects to our secure wi-fi then rdp to his desktop PC with no issue.
Same employee takes same laptop home, pulls IP from home internet, launches Cisco VPN client, connects just fine.
He has a RDP shortcut to work desktop on his laptop, but can't connect.
He gets a message the Remote desktop can't connect to the Remote computer for one of these reasons:
1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network
He can ping his desktop machine by IP just fine - 172.24.x.x. As a test I can RDP to other PC's on the same network, different private IP (192.168.1.x)
Any ideas what would be the issue here?
Thanks in advance for the help!