We can unable to access the module via SSH and tried accessing the session hardware 1 from the console and we are getting no response.
Anyone faced this issue any probable solution that we can try through ASA CLI. ??
XXXXXXXXXXXXX/sec/stby# sh module
Mod Card Type Model Serial No.
---- -------------------------------------------- ------------------ -----------
0 ASA 5585-X Security Services Processor-40 w ASA5585-SSP-40 XXXXXXXXXXX
1 ASA 5585-X FirePOWER SSP-40, 6GE, 4SFP+ ASA5585-SSP-SFR40 XXXXXXXXXX
Mod MAC Address Range Hw Version Fw Version Sw Version
---- --------------------------------- ------------ ------------ ---------------
0 a89d.2173.bb08 to a89d.2173.bb13 3.0 2.0(13)XXXXX
1 f4cf.e200.1ab4 to f4cf.e200.1abf 1.0 2.0(14)1 XXX
Mod SSP Application Name Status SSP Application Version
---- ------------------------------ ---------------- --------------------------
1 ASA FirePOWER Up XXXXXXX
Mod Status Data Plane Status Compatibility
---- ------------------ --------------------- -------------
0 Up Sys Not Applicable
1 Up Up
XXXXXXXXXXX/sec/stby# sh module 1 details
Getting details from the Service Module, please wait...
Unable to read details from module 1
Card Type: ASA 5585-X FirePOWER SSP-40, 6GE, 4SFP+
Model: ASA5585-SSP-SFR40
Hardware version: 1.0
Serial Number: XXXXXXXXXXXX
Firmware version: 2.0(14)1
Software version: XXXXXXXXXXX
MAC Address Range: XXXXXXXXXXXXXXXXXX
App. name: ASA FirePOWER
App. Status: Up
App. Status Desc: Normal Operation
App. version: XXXXXXXXXXXXX
Data Plane Status: Up
Console session: Not ready
Status: Up
