VDB update notification not working for Sourcefire from Talos/Cisco.com!!

[nomair_83]

Hi

We have configured Talos and Cisco CCO ID for one of our Cu and also subscribed his ID for the VDB and other update notification. Unfortunately our Cu has not received any email on VDB update.

Regards,

[Jetsy Mathew]

Hello Team,

Could you please explain the procedure that you did, Where you configured it ? Usually if you have a CCOID you can receive the notification for VDB , SRU or any release updates via following option.

Click on below software section link in Cisco Website:-

https://software.cisco.com/download/release.html?mdfid=286259687&softwareid=286271056&release=Rules%20Updates&relind=AVAILABLE&rellifecycle=&reltype=latest

Click on edit notification on the right top hand side and once after clicking you will receive the pop window asking for options that you want to choose. I personally use this. Let me know if thsi works for you.

Rate if this answer helps you.

Regards

Jetsy 

[adnan ahmad]

I had configured the notification setting as mentioned in your notification. I will check it and let you know the results

[Jetsy Mathew]

Hello Adan,

Just monitor it for this week. Verify if you are receiving updates or note. Mostly if you selected SRU updates you will receive in this week itself.

Rate if my answer helps you.

Regards

Jetsy 

[adnan ahmad]

Hello Jetsy,

I had recieved the notification from Cisco for yesterdays update. But Until now i didn't recieve email from cisco for the rule update even though there was a rule update yesterday, Please advise.....

[Jetsy Mathew]

Hello Adnan,

After 8th , there was a rule release for 13th .

I had received the notification for the rule release of 13th June  just 30 minutes back .

Can you double check it and wait till today and let me know.

Regards

jetsy 

[adnan ahmad]

Hello jetsy,

Your provided solution worked very well , we are able to receive notification, many thanks for your great help. Please advise how can I rate this solution .

Regards,

Adnan

[Jetsy Mathew]

Hello Adnan,

Glad to know that the solution worked for you .

To rate the answer , you can click on the rating icon under each comment .(its in star shape). Also you have to  click on endorse answer on my comment.

Feel free to post the queries with the Cisco Support community.

Regards

Jetsy