cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1663
Views
0
Helpful
3
Replies

VPN client 401+ - Windows Issues

mlew
Level 2
Level 2

"The necessary VPN sub-system is not available. You can not connect to the remote VPN server".

I get this message in SEVERAL machines after stopping and trying to start the client and many times when u try to start it from a clean reboot.

I found all the caveats for this error, and they all say:

"Something has caused the VPN client service not to load".

Ok, so how do you fix it?? so u don't have to restart the service manually.

This is a BIG installation (university campus), and is causing frustration at all levels. It did not happen with the older client (3.6.3). Any help..

Thanks!

3 Replies 3

owillins
Level 11
Level 11

The error message indicates that the VPN client software didn't install properly. You will need to manually uninstall it then reinstall the VPN client software again.

Actually, I have seen several (this is a University Campus) machines with the same issue. The problem is random, and does not occur all the time. I uninstalled and re-installed many times. The VPN client does work, but once in a while u get this message. Seems that u need to wait about a minute after the computer reboots for all the services to start, if not, u get that message when u try to use the VPN client. I am not using "Start before Logon", so is not a fallback issue.

Thanks

Problems were solved in 403

Review Cisco Networking for a $25 gift card