04-02-2015 07:22 AM - edited 03-11-2019 10:43 PM
Hi,
Any Idea about my problem..
My VPN Client is conencted and I have the IP address for given by the firewall but I cant ping or access the network.
Tried to change setting on VPN Client but it not working.'
VPN Client Statics:
Local lan route no details
Secured Routes 0.0.0.0 (network) 0.0.0.0 (Subnet)
Note: But when i tried to use hotspot connection it working.
I'm using 5510 FW
Thank you
04-02-2015 07:41 AM
Can you please answer the following questions?
04-02-2015 08:08 AM
Hi,
- Im using win 7 and 8
- VPN Client 5.0.07.0290
- home DSL
thanks
04-02-2015 08:16 AM
Are you using the DSL over the Wifi, or connected to a switch/ethernet port.
Are you using 32bit or 64bit?
Are you experiencing the same issues on both OS's?
I don't think that the Legacy Client is supported on windows 8. Please explain the exact scenario on both operating systems when you experience the issue?
04-02-2015 08:39 AM
hi
the only problem is when I'm using my DSL at home i cant ping the network
but if im using my hotspot it working
04-02-2015 08:42 AM
Ok. Are you connecting to your DSL via WIFI or Ethernet?
IS it 32 or 64 bit?
Windows 8 or Windows 7 machine?
Please tell me what you mean by Hotspot?
04-02-2015 08:55 AM
On DSL via Wifi
im using 8 and 7
hotspot is a mobile internet access
04-02-2015 09:01 AM
Good day.
I don't know your Service Provider setup. But if you can connect over the mobile connection, and not over the DSL, it could be that your DSL Service Proivideris doing some NAT. This could cause some SPI errors. What do you see in the log on the ASA?
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