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Step-by-step Cellular Gateway Onboarding on vManage using PnP



To successfully provision a Cellular Gateway using Plug and Play at a remote location provides instant internet access using LTE as transport while deploying with Cisco SD-WAN.


This configuration example is meant to be interpreted with the aid of the official documentation from the configuration guide located here: 

Cellular Gateway relevant documents

Hardware Installation Guide

Software Installation Guide 

Software Download Link

CG522-E Cellular Gateway FAQ

Catalyst Cellular Gateway FAQ

Supported Platforms


PID Description IOS XE Image IOS CG Image
CG418-E 4G LTE Cellular Gateway



CG522-E 5G Sub-6 Cellular Gateway



* Recommended image version.

* Starting from 17.6 the Cellular Gateway platforms are running on an alternative image. This software is no longer based on IOS XE.


Note: Web GUI and IPv6 support are only in 17.3-17.5; The support has been dropped in 17.6. Do not upgrade the device to the 17.6 image if required to have Web GUI or IPv6. 


The Cellular Gateway model used in this guide is a CG418-E with a 4G LTE capability running the 17.6 image. 

vManage used in this guide is running the 20.6 version.

Step-by-step Guide

Prerequisite Steps

1. Access the Cellular Gateway through the console to get the device's Serial Number, used in the next step. To do so, follow the example below.

Device is using dayzero password configuration please change password after login at
'<config terminal> aaa authentication users user admin change-password'
Current admin password: <XXXXXXXXXXX>
Username: admin

2. Once accessed, the device. Enter the 'show license udi' command to get the PID and SN information.

CellularGateway# show license udi

Make a note of the Serial Number (SN). 

Add Device to Smart Account

1. Navigate to

2. Scroll down to the Smart Licensing section. 

3. Under Network Plug and Play, click on Manage devices.



4. Click on Add Device(s).

Add device.png

5. Select the Enter Device info manually under the Identify source. Advance to the next step by clicking Next.

Enter Device info manually.png

6. Click on Identify Device.

7. Enter Serial Number, select Base PID  (CG418-E) from the drop-down menu and add Controller Profile (VIPTELA-CLOUD-HOSTED-PROFILE) from the drop-down menu. Click Save and advance to the next step by clicking Next.

Identify device.png


8. Verify the entered information and click Next. Advance to the next step by clicking Submit.

Verify the entered info.png

9. If the device is added correctly, you should see a success message. Click on Done to add the device.

Add the device.png

10. You will be redirected to the initial PnP Connect Devices page. You should be able to see the newly added device listed with the Pending (Redirection) status.

PnP Pending redirection.png

Sync Smart Account via vManage

1. Log in to vManage.

2. Navigate to the Hamburger Menu, go to Configuration > Devices.

vManage navigation.png

3. Click on Sync Smart Account. When prompted, enter CEC Credentials.

Sync Smart Account.png

4. Refresh the Smart Account Device Sync Service page to see the status of the sync. The Success message will appear in the Status box.

Success message.png


5. After the device has been successfully added to vManage, you should see the Cellular Gateway in the Devices list.

Note: If you still don't see the Cellular Gateway in the Devices list, try syncing the smart account one more time.

6. Now, you can insert the SIM card and turn on the Cellular Gateway. The device will reach out to the Plug and Play Connect portal to receive the controller information. Do not interrupt the PnP boot-up process, or the redirection to controllers will fail.

7. Go back to to the Plug and Play Connect portal to check the Redirection status. You should see the Redirect Successful message next to your device.

Redirect successful.png

Create and Attach the Template With Base Configurations

1. Navigate to Configuration > Templates, click on Create Template and select the From Feature Template option from a drop-down.

Create a Template .png

2. Select Device Model (CG418-E) from the drop-down, Device Role as SDWAN Edge. Finally, add a Template Name and a Description.

Enter template info.png

3. To create a platform template, navigate to the Cellular Gateway tab and then to the Cellular Gateway section. Select the option Create Template from the drop-down menu.

Cellular Gateway Template.png

4. Fill in the blank fields with the Template Name and Description. We will not change any default configurations, except for the Admin-Password. To gain access to the Cellular Gateway after redirection, we must create an admin password in the template. To edit the Admin-Password field, select Global from the drop-down menu next to the Admin-Password field, and type the password of your choice. Advance to the next step by clicking on Save. 

Admin Password.png

Please refer to this link if you need to make any other configuration changes:

5. You will be redirected back to the device template. Once here, click on Create.

Create a CG template.png

6. Once created a template, you need to attach it to the device. To do so, go to Configuration > Template. Make sure you are located on the Device page. If you have many templates in your vManage setup, type CG418 (or CG522) in the search bar to easily find the newly created template for the Cellular Gateway. Select the template you had created by clicking on the three dots, and click on Attach Devices.

Attach device.png
7. Select your device from the Available Devices window and move it to the Selected Devices section. Click on Attach.

2021-08-24 17.38.18.gif

8. Select Edit Device Template by clicking on the three dots.

Edit Device Template.png

9. Add Hostname, System IP, and Site ID. Click on Update. The Status of the device should have a green check-mark. Once verified, advance to the next step by clicking on Next.

Updtw device template.png

10. Select your device from the left pane to see the preview of the configuration and click on Configure Device.

Configure Device.png

11. If everything is done correctly, you should see the Validation Success and Done - Scheduled messages on the Task View page.

Success message for template push.png

12. Navigate to the console of your device and observe the incoming logs. You should see the commit message performed by vManage. 

Logs .png


To verify that the device template was pushed sucessfully, follow the steps below.

1. Log in to vManage.

2. Navigate to the Hamburger Menu, go to Tools > SSH Terminal.

SSH Terminal Verification.png

2. Select the Cellular Gateway from the left pane to access the device.

SSH Terminal View.png

3. Enter the username and password used to configure the device to access the Cellular Gateway.

Username: admin

Welcome to the ConfD CLI
admin connected from using ssh on CG418-E

 4. Enter the below command to see the running configurations on the device. Notice the host-name, system ip, and site-id. This step confirms that the template was pushed successfully to the Cellular Gateway.

CG418-E# show running-config
gw-system:system logging disk enable                                                                                                                
gw-system:system admin-tech-on-failure                                                                                                              
 ztp-status            success                                                                                                                      
 pseudo-confirm-commit 0                                                                                                                            
 personality           vedge                                                                                                                        
 device-model          cellular-gateway-CG418-E                                                                                                     
 chassis-number        CG418-E-FGL2439LK87                                                                                                          
 host-name             CG418-E                                                                                                                      
 site-id               104