on 04-27-2021 07:04 PM - edited on 09-30-2021 04:46 PM by Vivien Chia
Contents
Here are some commonly asked questions and answers to help with your adoption of Cisco DNA Center. Subscribe to this post to stay up-to-date with the latest Q&A and recommended Ask the Experts (ATXs) sessions to attend.
Before you install DNA Center, be sure that you have gone through the power and rack requirements in the installation guide for the device model that you have:
Disclaimer: Although the installation guide is mentioned here for your reference, please note that End-of-Life (EoL) was set for first-generation DNA Center on 15th Feb, 2019. This hardware was last shipped on 14th Sep, 2019. Please contact your Cisco Account team to check on the available migration options.
Note that with Second-Generation DNA Center appliance, all ports except the CIMC port are capable of 10 Gbps connectivity. When you are installing the device in your Data Centre, ensure that the uplink devices can support this.
Mandatory ports required from Day 1:
Optional ports which are not needed on Day 1 but need to be considered at some later time:
See Figure 1 here for more details.
All interfaces mentioned in the previous question need an IP address to function. However, DNA Center requires more than an IP address on its interfaces to perform its operations. This is a requirement very particular to DNA Center and it’s important to plan for it. Apart from the interface IP addresses, DNA Center also requires two /21 subnets for internal communication. This is a Cisco DNA Center micro service architecture requirement. The two subnets are called:
Services Subnet: A dedicated IP subnet for the appliance to use in managing and getting IPs for communications among its internal application services: Cisco DNA Assurance, inventory collection, and similar.
Cluster Services Subnet: A dedicated IP subnet for the appliance to use in managing and getting IP addresses for communications among its infrastructure services: database access, the message bus, and similar.
Also note that these two subnets need to comply with IETF RFC 1918 and 6598 specifications for private networks:
See this Required IP Addresses and Subnets documentation to understand more about the requirement for these IP addresses for internal services and messaging.
Also required during installation are coordinates for DNS & NTP Servers. NTP Server is required because DNA Center is cluster-based implementation, which makes it important that the clocks in different nodes are in sync with each other. Clock Sync is also useful if you are integrating DNA Center with ISE.
By default, the appliance is configured to access the internet to download software updates, licenses, and device software, as well as, provide up-to-date map information, user feedback, and so on. Internet connection for these purposes is mandatory.
Using an HTTPS proxy server is a reliable way to access remote URLs securely. We recommend that you use an HTTPS proxy server to provide the appliance with the access it needs to the URLs listed in Table 2 here.
Yes. First, check the device compatibility matrix to ensure that the devices belong to a supported hardware family and have the minimum software installed.
Second, ensure that DNA Center can communicate with the device on the following protocols in Table 3 and 4 here.
Need more resources? Go to Cisco DNA Center ATXs Resources for the latest guides, recordings, upcoming sessions (for live Q&A and product demos led by Cisco experts). For more FAQ, see Cisco DNA Center ATXs FAQ.
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