Resolution
To get the password recovery for CiscoWorks and Common Services (CMF), perform these steps:
- Stop the Daemon Manager:
Windows: net stop crmdmgtd
Solaris: /etc/init.d/dmgtd stop
Note: It can take a few minutes to stop and start the Daemon Manager. Wait until everything is completed before going on to the next step.
- Go to the file containing the admin password:
Windows: C:\Program Files\CSCOpx\lib\classpath\com\cisco\nm\cmf\servlet\cwpass
Solaris: /opt/CSCOpx/lib/classpath/com/cisco/nm/cmf/servlet/cwpass
- Go to the original admin password file:
Windows: C:\Program Files\CSCOpx\lib\classpath\com\cisco\nm\cmf\servlet\orig\cwpass.
Solaris: /opt/CSCOpx/lib/classpath/com/cisco/nm/cmf/servlet/orig/cwpass
- Rename the cwpass file in step 2 cwpass.old.
5. Copy the cwpass in step 3 to step 2.
6. Restart the Daemon Manager:
Windows: net start crmdmgtd
Solaris: /etc/init.d/dmgtd start
7. Relaunch CiscoWorks and enter admin for the username and admin for the password.