In the business world, precision is everything. Let’s transform your operation with the automation you need to achieve success.
I’m Josinfo, and I’m here to introduce a new level of operational efficiency in technical support: RADKit (Remote Automation and Diagnostics Kit) – a powerful solution used by Cisco TAC and now available for customers, focusing on troubleshooting automation and remote data collection in Cisco environments.
What is RADKit?
RADKit is an advanced remote automation and diagnostics solution, widely used by Cisco TAC and now available for customers.
It offers:
Smart, remote diagnostics across multiple devices simultaneously;
Automated data collection and execution of technical commands with full traceability;
Significant reduction in troubleshooting time, accelerating issue resolution;
Reusable scripts to standardize processes across operations;
Automated data export for compliance, audits, or reports.
Strategic Impact
Adopting RADKit can deliver tangible results for your company, including:
Reduction in operational costs with more efficient technical support;
Improved internal and external SLAs, with faster, more accurate responses;
Increased visibility and control over your IT infrastructure;
Strengthened network governance with detailed logs and full troubleshooting trails;
Empowered IT teams applying intelligence in day-to-day operations.
How to Use RADKit – Basic Step-by-Step
Installation and Setup
Visit https://radkit.cisco.com/ and go to the downloads section.
Download the installer appropriate for your operating system.
Follow the installation instructions provided on the website.
Initial Exploration
Run the command radkit-client to launch the interactive interface.
Use commands to connect to multiple devices.
Example: radkit-cli --targets devices.yml --module show_version
Automated Collection
Use modules like show, collect, and parse to extract standardized data.
Save the results in formats such as JSON or CSV for later analysis.
Example: radkit-cli --targets routers.yml --module collect --commands "show ip int brief"
Automated Diagnostics
Run diagnostics based on pre-defined conditions.
Combine rules and alerts for quick analysis, especially in critical environments.
Logging and Sharing
Record troubleshooting sessions with detailed logs.
Share outputs with other engineers or TAC, maintaining traceability.
Additional Resources
Next Steps
I’m available to provide an executive demonstration of RADKit, focusing on the real-world benefits it can bring to your network environment.
Feel free to reach out to me directly, and let’s discuss how we can transform your technical support into a more strategic, agile, and automated operation.
Best regards,
Josimar Caitano (Josinfo)
(CCIE / Cisco Instructor / Trading Floor)
#CiscoBrasil #RADKit #NetworkAutomation #Troubleshooting #CiscoTAC #DevNet #RemoteSupport #TechnicalSupport #Josinfo
