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Detailed process regarding NSO and NED support

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This document gives information about what input that is needed to be able to perform requests of new NED's, and NSO and NED enhancements and discovered bugs. The document also includes expected output by the NED team as well as disclaimers.

The purpose of the document is to ensure that the right input is delivered to avoid delays in requests.

For more information on how support should be requested, please see the following documents:

  • Ideal NED Enhancement request for a generic NED
  • Sample ideal bug report for a generic NED
  • Sample ideal bug report for CLI NED
  • Troubleshooting guidelines NSO