Summary: Initially, I was unable to log in with my email and received the following error:
We need your Cisco.com account. We don't see a Cisco.com account associated with your company account.
To resolve this, I created a new Cisco.com account using the same email ID. Now, I can log in, but I am unable to see my previous orders or licenses for download.
Because of this issue, I am losing valuable days from my licensing term, which is critical for a proof-of-concept lab I need to deploy. I need urgent assistance in retrieving my existing orders and licenses under this account.
Can you help restore access to my licenses as soon as possible?
