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Gabriela Godoi do Prado
Support Talks- Collaboration Solutions Analyzer
(Live event - Thursday 3 December, 2020 at 9:30 am Pacific/ 12:30 pm Eastern / 6:30 pm Paris)
-This Support Talk event is a special session of the “TAC Tools Explained Series”-
This event took place on Thursday 3rd, December 2020 at 9:30hrs PDT
This event provides an introduction to Collaboration Solutions Analyzer (CSA), a suite of tools for your collaboration solution. CSA helps during the different phases of a collaboration solution lifecycle and offers tools to assist during the implementation, validation, and operational phases.
In this session we will explain the functionality offered by the different tools and demonstrate how they can increase your efficiency and help you gain more knowledge on the solution.
Agenda
- Introduction to Collaboration Solutions Analyzer
- Deep dive in the functionality offered by CSA
- Roadmap
Featured Speaker
Kristof Van Coillie is a Technical Leader in the Customer Experience organization focusing on Collaboration. He has worked at Cisco for more than twelve years on several innovation projects around automation and support. Kristof holds a master’s degree in electrical engineering from Ghent University.For more information, visit the Cisco Tools & Resources page.
This event is open to everyone, including students, instructors, Cisco customers and partners.
Do you know you can get answers before opening a TAC case by visiting the Cisco Community.