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8412
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4
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12
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Cisco NetAcad Website not Working

Yasser Mobarki
Level 1
Level 1

I'm trying to access Cisco networking academy online, but it keeps loading endlessly

I have tried to log in with another computer in another network it works fine, but in my own computer and my own network the website not working.

Anyone have the fix for this issue ?

12 Replies 12

Martin L
VIP
VIP

try incognito mode and/or different browser; also try clearing cookies and cache with Ctr+Shif+Delete

Regards, ML
**Please Rate All Helpful Responses **

 

i have tried another browser also i have tried with linux.

same issue.

did you find a solution, i have the same problem and i do not understand why

Blue_Bird
VIP
VIP

Hello Yasser Mobarki,

If you are having trouble loading the Cisco NetAcad page, you can try these steps:

Update your software: Make sure you have the latest version of Packet Tracer , Java and Browser

Restart your computer: Try restarting your computer

Reload the login page: Right click in the login window and reload the page

Check your browser settings: Make sure JavaScript is enabled

Check your automatic downloads: On the Netacad site, click the padlock in the address bar, then go to Settings and change the automatic downloads setting from Ask user to Allow

Best regards
******* If This Helps, Please Rate *******

this method is not working at all I need help.

I am having the same problem. I have rebooted my computer. I have tried Firefox and Chrome. I have deleted the cache.

I had the problem for 4 days, and it started working yesterday. Now, this morning, it is right back to constantly reloading.

Kariii
Level 1
Level 1

This is happening on Macbook. OS Sequoia 15.2, updated yesterday. Javascript enabled. I have dumped my cookies repeatedly, restarted my browser, restarted the computer. I have tried on Safari, DuckDuckGo, and Chrome browsers. I have enabled downloads for this web page on Chrome. No change in behavior. It continues to loop through steps to load the page.

Any other suggestions?

Kariii
Level 1
Level 1

On your Mac, choose Apple menu > System Settings, click General in the sidebar, then click Date & Time on the right. (You may need to scroll down.) Turn on "Set time and date automatically," click Set, then enter a network time server for your region. Turn on "Set time zone automatically
using your current location."

martforge
Level 1
Level 1

I encountered the same problem. I'm using Parrot OS, and changing to the correct timezone solved the issue.

It  is working for me  thank you 

Thank you. It worked for me, issue was caused due to timezone.

weatherto4
Level 1
Level 1

I am having the same problem. I have rebooted my computer. I've tried Chrome and Firefox. I have deleted the cache.
I had the problem for 4 days, and it started working yesterday. This morning, it is back to reloading on a regular basis.This will problematic in acessing the website.