Support Talks- Managing your Cisco Assets with My Devices
(Live event - Thursday 14 January, 2020 at 9:30 am Pacific/ 12:30 pm Eastern / 6:30 pm Paris)
-This Support Talk event is a special session of the “TAC Tools Explained Series”-
This event had place on Thursday 14th, January 2020 at 9:30hrs PDT
This event provides an introduction to My Devices, its features, capabilities, and usage. My Devices is a simple web-based application that lets you build and manage a persistent list of Cisco products you own. The session covers a variety of topics, which include how to:
Add and customize a list of Cisco devices to your “my Devices collection”
Perform a quick risk assessment of your assets based on service coverage, software version, and End of Life exposure(s)
Open and manage Cisco Service Requests on covered devices through My Devices
Share your collection of devices with your colleagues
Make management of your Cisco assets easier with some helpful tips.
Dave Dubé is a Technical Leader and Product Owner in Cisco’s Customer Experience (CX) organization. He currently works on defining product requirements for the development of multiple customer and partner facing platforms, mobile, and web-based support applications. Dave has been at Cisco for over 21 years and has worked in a wide variety of areas from designing custom Cisco Silicon within our mid-range routing portfolio to Product Management within Cisco’s CX organization. Dave holds a bachelor’s and a master’s degree in electrical engineering and a master’s degree in business administration.
Windows 10 AnyConnect 4.10.01075 can not connect with error, window event log show "The HTTP response code from the secure gateway is 401, Other error, HTTP/1.1 401 Unauthorized, X-Reason: Other error" after the step "Retrieving device details from c...
The suggested workaround to "Upgrade motherboard and display drivers" does not work for us - using Lenovo laptops T48x / T49x Is there a way to force a higher frame rate from Cisco Hub for a specific user? To me, a more adequate workaround...
Some of our older downstream equipment is getting hammered with broadcast by ARPs from our Nexus HSRP pair. These ARPs are unused IPs in our DHCP pools (that several outside sources are probably scanning). We'd like to have the ability to limit the number...
to fix this go to Deployment -->General Setting -- untick the PxGrid prob and save. than after 5 min go back and tick this PxGrid prob. it will fix the issue you noted earlier java.lang.NullPointerException
I was hit...