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MWI indicator no longer working in Jabber client

schwabcm
Level 1
Level 1

We are using jabber software load 14.0.4.56553 on CM 11.5.1.15900-18, and we've recently noticed that the MWI indicator is no longer iluminating when a message is received.  I looked at the status on my client and VMREST is listed as connected using port 443.

Any ideas where we can troubleshoot to see why this isn't working?  Not sure how long this has been an issue.

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