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Add user that already has an OpenDNS account as an Admin for MSP

joestellato
Level 1
Level 1

Multiple of our employees have OpenDNS accounts, I want to know how to make their account a Provisioning Admin for our MSP Console.  Right now the only option is to add a completely new account.

3 Replies 3

mattwilson9090
Level 4
Level 4

Go to your MSP control panel. Choose the settings tab, click on "Staff members" in the left hand column, then click on the "Invite an existing user" tab. You can then enter the employees email address that they created the OpenDNS account with and send them an invitation. Once accepted you can treat them like any other user associated with the account.

joestellato
Level 1
Level 1

"Staff Members" Is not an option under MSP Settings, see attachment.




MSP.PNG

mattwilson9090
Level 4
Level 4

I can't tell what portion of the control panel that is, but it's different from mine. I'm an Enterprise MSP and the instructions were for that control panel. Perhaps you are an Umbrella Partner with a  different control panel from mine