01-01-2021 09:38 AM
Hi.
Lately the page that I customized to be shown if any user tries to access some inappropriate content, is not showing. My DNS is OPENDNS free.
When I try to access a porn site for example, it doesn't , but it doesn't, show the custom error page stating the block. Does anyone know how to solve?
01-01-2021 10:07 AM
Ensure that you enabled block page customization.
01-01-2021 10:23 AM
Page customization is enabled.
01-01-2021 05:10 PM
Copy & paste the complete plain text output of the following diagnostic commands to here.
nslookup -type=txt debug.opendns.com.
nslookup whoami.akamai.net.
01-02-2021 03:55 AM
01-02-2021 04:59 AM
This is not plain text, but a screen shot. Regardless, this looks good.
What is shown instead of the customized block page? Is it the standard OpenDNS block page or just a browser warning?
01-02-2021 09:58 AM
Mate, dont show nothing. It just tries to access it but does not access it or show any error pages. Just try to open the page until timeout
01-02-2021 10:10 AM
Ah, I understand now! This may help:
https://support.opendns.com/hc/en-us/articles/227987007-Block-Page-Errors-Installing-the-Cisco-Umbrella-Root-CA
01-02-2021 10:18 AM
But in the past it was not necessary to install any certificate for the error page to be displayed. What has changed now?Imagine this scenario. Do you want to deploy OPENDNS free on a public WIFI network, and select some basic filters for simple navigation protection, how will I install certificates on each device that I don't even have the pose for, let alone know about?
01-02-2021 10:19 AM
This is the only certificate I have installed.
01-02-2021 11:28 AM
Not sure why you insist in the block page appearing. The important thing is that the related domain is being blocked.
Beside this, I ran out of ideas.
01-02-2021 12:04 PM
Yes, I agree with you that, the important thing is to block, but it would be more complete (beautiful) if the error page was shown, which was not even before.
01-09-2021 12:48 PM
Same here. Browser keeps trying to load page but gets ERR_CONNECTION_TIMED_OUT.
nslookup results for x-rated sites is OK: Example: www.xvideos.com translate as address 146.112.61.106. Reverse lookup for above address is Name: hit-adult.opendns.com.
ping reaches openDNS DNS servers but does not reach hit-adult.opendns.com.
MH
01-09-2021 01:04 PM
Nobody of us other users can help you here. You must raise a support ticket, link “Submit a request” above.
01-10-2021 05:31 AM
Yes, I still have the same problem too. I know that the best of all, is that the filter is working even though it doesn't show the blocking page, but it would be better for the page to be shown even to inform the user that the page is not classified as reliable / released on this network.
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