can't seem to load www.mysupermarket.com

[Anonymous]

I didn't think it was an DNS issue since the site is in beta, but I was able to load the site when visiting a starbucks.

here is my output:

machine:~ david$ nslookup -type=txt debug.opendns.com
Server:        192.168.1.1
Address:    192.168.1.1#53

Non-authoritative answer:
debug.opendns.com    text = "server 1.lax"
debug.opendns.com    text = "flags 20 0 2f6 0"
debug.opendns.com    text = "id 791516"
debug.opendns.com    text = "source 66.214.175.4:42956"

Authoritative answers can be found from:
<blank>
-----

machine:~ david$ traceroute www.mysupermarket.com
traceroute to www.mysupermarket.com (195.2.251.100), 64 hops max, 52 byte packets
 1  www.asusnetwork.net (192.168.1.1)  2.248 ms  0.864 ms  0.859 ms
 2  10.87.64.1 (10.87.64.1)  7.631 ms  6.103 ms  7.949 ms
 3  dtr04mtpkca-tge-0-1-0-5.mtpk.ca.charter.com (96.34.96.184)  6.312 ms  7.640 ms  7.213 ms
 4  crr02mtpkca-tge-0-5-0-0.mtpk.ca.charter.com (96.34.99.26)  9.000 ms
    crr02mtpkca-tge-0-4-0-1.mtpk.ca.charter.com (96.34.98.98)  16.638 ms
    crr02mtpkca-tge-0-4-0-0.mtpk.ca.charter.com (96.34.98.96)  17.149 ms
 5  bbr01mtpkca-bue-3.mtpk.ca.charter.com (96.34.2.26)  10.657 ms  12.493 ms  14.760 ms
 6  bbr01snloca-bue-1.snlo.ca.charter.com (96.34.0.27)  13.550 ms  14.943 ms  15.086 ms
 7  bbr02snloca-tge-0-0-0-2.snlo.ca.charter.com (96.34.0.29)  13.076 ms  17.587 ms  15.872 ms
 8  bbr01snjsca-bue-6.snjs.ca.charter.com (96.34.0.0)  17.028 ms  22.854 ms  15.787 ms
 9  prr01snjsca-bue-5.snjs.ca.charter.com (96.34.3.1)  20.184 ms  19.568 ms  20.407 ms
10  96-34-154-10.static.unas.ca.charter.com (96.34.154.10)  16.786 ms  16.810 ms  16.810 ms
11  3890.te6-2.tsr1.lga3.us.voxel.net (173.231.161.93)  94.515 ms  93.728 ms  93.987 ms
12  4000.te1-49.esr2.ldj1.us.voxel.net (173.231.161.2)  93.149 ms  95.282 ms  94.144 ms
13  208.122.60.66 (208.122.60.66)  93.413 ms  94.111 ms  94.372 ms
14  * * *
15  * * *
16  * * *
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20  * * *
21  * * *
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23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
31  * *^C
machine:~ david$
<blank>

---

where <blank> is the end of the trace.

Since the DNS is resolving it should be loading. Could this be an ISP issue (charter)?

thanks in advance

David

[rotblitz]

You're in California, and www.mysupermarket.com is hosted in United Kingdom. This is not an ideal distance for speedy performance. ;-)

And yes, your issue has nothing to do with DNS. Because I'm here in Europe too, I cannot reproduce this. The site loads quickly.

"Since the DNS is resolving it should be loading."

Ah no, when loading is due, DNS is already over and gone. Else no attempt would be made to connect.

"Could this be an ISP issue (charter)?"

Not likely. It's more a peering network carrier, Voxel in your case.

[Anonymous]

thanks... makes sense to me.. I'll send a note to the peering network.

David