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Cannot add back a removed network in OpenDNS

zawig
Level 1
Level 1

I was trying to troubleshoot and I removed my home network from OpenDNS. I went back in and tried to add a "new" network using that same IP address  and it gives me an error that says "Network already exists." How can I clear everything and start again from the beginning? 

3 Replies 3

rotblitz
Level 6
Level 6

"I removed my home network from OpenDNS."

But this is not part of any troubleshooting instructions.  And why would you want to "clear everything and start again from the beginning"?  This does not make sense either.

What did a forum search reveal?
https://support.opendns.com/hc/en-us/search?utf8=%E2%9C%93&query=network+already+exists

zawig
Level 1
Level 1

Evidently the network needs to be released by OpenDNS support in order to add it back. I had to submit a support ticket.

rotblitz
Level 6
Level 6

This is one option.  Alternatively, you may obtain another IP address from your ISP by disconnecting from and reconnecting to the internet.  Then you can add a dashboard network again.