My static public IP is not recognized by openDNS and web content filtering is not working

[akgaisie]

My statically assigned  IP address 41.189.179.237 given to me by my ISP, MTN Ghana does not show up on my opendns account. It rather shows 163.116.162.117 that was automatically assigned by opendns when i signed up two days ago.

I have tested to adult sites from my phone and it still resolves to those sites even though i have selected the opendns assigned network and chosen the highest level for web content filtering.

How do i correct this and get opendns to block all bad content request from my router that has the public static IP i mentioned above ?

[plytag]

Logon to https://dashboard.opendns.com/   -> Settings to update it.

[reham1]

I would recommend that you create a support request so we can troubleshoot the problem completely.