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Network is a subnet of another members closed network

roger.l
Level 1
Level 1

Hi, I have an issue where I cannot update nor reinstate (I deleted while trying to fix it) the network on my IP - it gives the error "Network is a subnet of another members closed network". Please help!! I have logged a job with support 2 days ago but had no response of any kind so far. 

2 Replies 2

rotblitz
Level 6
Level 6

You did it right with opening a support ticket.  The usual reponse time is 72 hours within workdays, sometimes longer if many tickets are in their queue. 
https://support.opendns.com/hc/en-us/articles/227988867

"I deleted while trying to fix it"

This is always the wrong approach.

roger.l
Level 1
Level 1

In hindsight, true... but it seemed like a good idea at the time!