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No stats

bhffff
Community Member

Status is active and no stats are logged

9 Replies 9

rotblitz
Level 7
Level 7

Stats initially take 24 hours to start to appear.  Going further, it takes 1-3 hours to appear, because stats are not real-time.

If it is not this, copy & paste the complete plain text output of the following diagnostic command here:

nslookup -type=txt debug.opendns.com.

 

bhffff
Community Member

Where do I paste it? I've only been using opendns for a few weeks and usually domains are shown but nothing for the past day

mattwilson9090
Level 7
Level 7

You paste it right here in the window you responded in.

If stats are no longer showing up and they had been before it more than likely means that your IP address has changed, and you did not update it on your dashboard.

Check the dashboard and check if your address is current. If not, you need to updated it and make sure you are using a method to keep your address properly registered with OpenDNS, such as the OpenDNS Updater.

Note, updating your IP address does not mean deleting the network entirely and creating a new one.

bhffff
Community Member

nslookup -type=txt debug.opendns.com.

nslookup -type=txt debug.opendns.com.

mattwilson9090
Level 7
Level 7

Yes, that is the command that rotblitz asked you to run on your computer. Once you do that you need to paste the results here.

frabern
Community Member

nslookup -type=txt debug.opendns.com.

Voici le résultat pour moi :

 

support.opendns.com_hc_user_images_31TwCxKS-Qp2rVET4iG_dw.jpeg

rotblitz
Level 7
Level 7

Non, ce n'était pas correct. Vous devez d'abord ouvrir une fenêtre d'invite de commande (cmd.exe) où vous entrez la commande, comme ceci:

support.opendns.com_hc_user_images_PY8fqaSS1j3MRtBz5Kpf1Q.png
Comme suit, appuyez sur la touche Entrée, puis copiez et collez la sortie complète de texte brut de cette fenêtre ici.

frabern
Community Member

Voici un second essai...

merci

 

support.opendns.com_hc_user_images_KTWi6n-BQYt4HlZbtEZasQ.jpeg

 

rotblitz
Level 7
Level 7

C'est bon maintenant, mais toujours pas de texte clair, mais une capture d'écran.

Le problème est que votre adresse IP 207.134.39.18 n'est pas encore enregistrée sur votre réseau à https://dashboard.opendns.com/settings/, de sorte que OpenDNS ne peut pas associer vos requêtes DNS à votre compte. Par conséquent, aucune statistique ne peut être collectée.