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1837
Views
29
Helpful
29
Replies

Not Loading domains

kaytee27
Level 1
Level 1
When I go to view domains it only shows me the first domain on the list. It used to show me all domains. How do I fix this to see all the domains again on the list?
29 Replies 29

reham1
Cisco Employee
Cisco Employee

Our engineering team is aware of this problem and are working to resolve this.

Unfortunately currently we do not have a ETA on when this will be resolved.

madwifee
Level 1
Level 1

Me too, only showing 3900 requests under meetcircle and that's it.

 

reham1
Cisco Employee
Cisco Employee

Our developers have implemented a fix for the issue where dashboard reports were not loading.

Would you please check to see if you can now view the list of blocked domains and confirm if you are still seeing issues?

Thank you

squirrel1999
Level 1
Level 1

Only the first domain visited is visible, unable to see anything else

reham1
Cisco Employee
Cisco Employee

Please flush your browser cache and try again.

Instructions for flushing your web browser's cache can be found here: ***https://support.opendns.com/hc/en-us/articles/227988627-How-to-clear-the-DNS-Cache-***

squirrel1999
Level 1
Level 1

Have flushed the cache and it has made no difference, also tried two different browsers. Only the first domain of the day visited is visible, also discovered that the same is showing for yesterday when I was able to view two pages of domains. Only the first one visited is now visible. This is the same viewing on both browsers.

I can see the next button on yesterday's first page but it clicks over to a blank page.

reham1
Cisco Employee
Cisco Employee

Hello,

Please create a support request so we can troubleshoot the problem further.

squirrel1999
Level 1
Level 1

I've just sent a request with screenshots attached, all from 10/7 which was the last day that it worked properly for me. There are 3 screenshots two of how it looks today and one of all domains showing on 10th. I must admit I thought it was a browser issue at first but now I've tried 3 browsers and two devices and they're the same.

rxl79
Level 1
Level 1

I also have the same issue, only shows the first entry on each page.

Is there a fix for this?

huffti
Level 1
Level 1

I have the same issue.  Tried Chrome and edge both only show the first line. 

stange1
Level 1
Level 1

I have the same issue started today.  Could see everything yesterday and now I can't

 

m00gle
Level 1
Level 1

It’s not a fix at all, but you can see everything and move between pages of you select the print icon … or put .print after the address.
Hope that helps someone until they fix it.

reham1
Cisco Employee
Cisco Employee

Hello,

Our engineering team is continuing to work on this problem. When any updates occur we will be sure to post them.

squirrel1999
Level 1
Level 1

It's working perfectly for me this morning, thank you.