Open DNS not working??? - Page 3

marcyz · ‎05-19-2014

I recently set up Open DNS and everything on my account appears to be set up correctly. HOWEVER... it is not blocking anything :( HELPPPPPP!!!

Hidden Valley Scout Reservatio · ‎12-21-2015

Contacted my service provider and found out they made a mistake with turning it on. It is now off and its tested, still doesn't work. Screenshots are attached for review.

Capture 11.JPG
Capture 12.JPG

Hidden Valley Scout Reservatio · ‎12-21-2015

I would like to point out that I created another free OpenDNS Account. Pointed our Public IP address, waited 10 minutes just to be sure. It worked!!!!! So tell me why my old account that I have been using for 9 years of admin.hvsr@gmail.com is not working properly?

mattwilson9090 · ‎12-21-2015

We have no way of telling you that on this forum since it's a user forum. You'd have to contact support, such as by opening a support ticket so that they can dig into it.

BTW, you've now sent your email address out to the entire world since this is a public forum. Prepare to get spammed.

rotblitz · ‎12-22-2015

Your last nslookup output indicates that your IP address 67.234.221.109 was not registered with OpenDNS at this time, whereas capture 3.JPG indicates that it was. After all, as also mattwilson9090 suspects, there seems to be a technical problem with your old account for whatever reason. We users cannot help here. Staff would need to look into your account.

cmerc7965 · ‎12-25-2015

I gave as much info as possible. My IP addresses match the dashboard. I get the check saying its working. But it still doesn't block sites

1 2 ms 2 ms 1 ms 192.168.1.1
2 7 ms 7 ms 7 ms 192.168.0.1
3 * * * Request timed out.
4 29 ms 76 ms 21 ms user-69-73-108-97.knology.net [69.73.108.97]
5 15 ms 18 ms 19 ms 69.73.108.133
6 24 ms 28 ms 26 ms user-69-73-1-240.knology.net [69.73.1.240]
7 22 ms 29 ms 17 ms dynamic-75-76-35-33.knology.net [75.76.35.33]
8 38 ms 37 ms 27 ms user-24-214-2-221.knology.net [24.214.2.221]
9 32 ms 31 ms 30 ms ae5-67.atl11.ip4.gtt.net [77.67.70.185]
10 47 ms 158 ms 46 ms xe-1-0-0.was10.ip4.gtt.net [89.149.184.33]
11 49 ms 48 ms 48 ms opendns-gw.ip4.gtt.net [216.221.158.170]
12 45 ms 45 ms 52 ms resolver3.opendns.com [208.67.222.220]

Trace complete.

C:\Users\cmerc_000>nslookup myip.opendns.com.
Server: UnKnown
Address: 192.168.1.1

Non-authoritative answer:
Name: myip.opendns.com
Address: 69.73.73.246

C:\Users\cmerc_000> nslookup -type=txt which.opendns.com. 208.67.220.220
Server: resolver2.opendns.com
Address: 208.67.220.220

Non-authoritative answer:
which.opendns.com text =

"5.ash"

C:\Users\cmerc_000>nslookup -type=txt debug.opendns.com.
Server: UnKnown
Address: 192.168.1.1

Non-authoritative answer:
debug.opendns.com text =

"server 3.ash"
debug.opendns.com text =

"flags 20 0 70 5950800000000000000"
debug.opendns.com text =

"originid 0"
debug.opendns.com text =

"actype 0"
debug.opendns.com text =

"source 69.73.73.246:2049"

C:\Users\cmerc_000>
C:\Users\cmerc_000>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : SchoolPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 20-1A-06-6A-DE-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 16-DB-30-93-36-6C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR956x Wireless Network Adapter
Physical Address. . . . . . . . . : A4-DB-30-93-36-6C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ac8e:2e23:feaa:5129%2(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, December 25, 2015 3:39:10 PM
Lease Expires . . . . . . . . . . : Saturday, December 26, 2015 3:39:09 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 77912880
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-F5-1D-BB-20-1A-06-6A-DE-4A
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{0392E9AA-D87A-4FC7-964F-1643BE932928}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:c71:25ee:bab6:b609(Preferred)
Link-local IPv6 Address . . . . . : fe80::c71:25ee:bab6:b609%4(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 335544320
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-F5-1D-BB-20-1A-06-6A-DE-4A
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\cmerc_000>ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Users\cmerc_000>nslookup myip.opendns.com.
Server: UnKnown
Address: 192.168.1.1

Non-authoritative answer:
DNS request timed out.
timeout was 2 seconds.
Name: myip.opendns.com
Address: 69.73.73.246

rotblitz · ‎12-26-2015

Again, there seems to be a technical problem with your old account for whatever reason. We users cannot help here. Staff would need to look into your account.

In case you had a VIP subscription which expired, you must get your account configured back by staff to use the normal free home version of OpenDNS.

hvsr · ‎12-26-2015

How would I complete this request from the staff? Thanks for all the help!

mattwilson9090 · ‎12-26-2015

You click on the "Submit A Request" tab at the top of nearly every page on the OpenDNS website. Then fill in the requested information. You should also provide a link to this thread so that the support staff doesn't have to repeat everything that has already been done for you.