OpenDNS Updater for windows won't let me log in.

[dsayne]

I just started with OpenDNS.  Using Windows XP with a dynamic IP address at home.  The Updater is installed, but won't let me log in.  It gives me this message when I try to log in:  There was an error verifying username and password.

[bosslurker]

I have tried all these solutions besides using an external dns checker and no luck

[rotblitz]

What can an external DNS checker reveal regarding OpenDNS?  And what exactly is your problem?  Are your OpenDNS credentials not accepted by the Updater?  You may post screen shots or other results, as I said above already.

[timobkg]

Resurrecting this because I just had the same problem and this came up as one of the top options in the search results.

The solution for me was confirming my email address.

I had forgotten to do so, and could log into the web portal without doing so, but the Updator app kept giving me the "Incorrect username or password" error as Jeff8520. Verifying my email resolved this.

[rotblitz]

Yes, but Jeff8520's problem was the Windows firewall, not the e-mail address verification.

[charlie21]

I am using XP and had the same problem, I could log in to Dashboard but couldnt login the Updater. What worked for me was

a Winsock refresh. Now  updater works fine. I guess i had some corrupted files or settings. All is well now. Solved.

I tried Updater on another xp machine and it worked fine.  So that made me suspect my machine was the problem. Anyway the WinSock refresh did the trick. All is well now

http://www.snapfiles.net/installers/dl-winsockxpfix.php

[julerobb1]

Quoting another user.. "Resurrecting this because I just had the same problem and this came up as one of the top options in the search results."

I am having the same issue, except it is on an windows 7 machine that is fully up to date and I have allowed it through my antivirus software's firewall. But it still fusses and states "There was an error verifying username and password" Title of error Box is OpenDNS Updater V2.2.1. This is a fresh install of open dns

[casalubial]

Same here.

Having the same issue on a WinXP machine.

On mine, using win10 I can logging normally, the problem is that in my daughters that has winXP I always get the "there was an error verifying username and password" error.

I can't use mine because I'm always behind the company VPN.

Any suggestions?

[onlinenamanalt1]

Same issue. Windows 7 has issue, Windows 10 fine.

[vitaliy666]

Same issue Windows 2008R2. Same solution ?

[degarb]

Win 7 32 bit.  Old, old early signup.

Same problem on the machine and on the router which has an opendns updater built in.

I think it is a problem on opendns's end, not our issue.  Likely people who solved this have opened a new opendns account with a different email.

Hopefully, I am wrong, but don't see how.  I an attached to my username of last 30 years.

[ferfr]

I have the same problem with my network,  I a windows 2012 and a windows 11 computer and it won't login, same error, "There was an error veryfing username and password", I disabled firewall, IPv6, and it won't work, please help!!

[anishbro501625]

same problem, just like 7 years ago. Problem with my PC