Hello,
I wish to block search engines, such as Google, but still allow access to Google Play on Android devices. I have found that blocking Search Engines, and other stuff, Google Play ceased to work on Android devices. Please can anyone inform me what domains I need to add to my whitelist to ensure that Google Play app works without a problem (adding 'play.google.com', strangely, hasn't resolved the issue)?
Also, I wish to be able to block video and picture searches on other websites, but still allow YouTube to function OK. Adding 'YouTube.com' to the whitelist has *not* resulted in it functioning correctly. Does anyone know what domains I need to add to ensure it works correctly, please?
I would have expected that when a domain is whitelisted, then all other connections and sub-domains for that website also work. It seems ridiculous to me that sites do not function correctly, even when whitelisted, due to the fact that certain other Categories are blocked.
Thanks for any help that can be provided.
PS
How long does it generally take for a support agent to deal with a ticket?
