Whitelist only feature missing from VIP Dasboard.

[atartar]

There is no option to select the "whitelist only" in my VIP dashboard. This is the reason I bough the subscription in the first place. I have other filters that do a better job to keep my devices "clean". Did you remove that feature? If yes, can I get a refund? Thanks 

[rotblitz]

We other users cannot help with account specific problems.  Especially, we cannot provide a refund...
You must raise a support ticket, link "Submit a request" above.

And no, to my knowledge the whitelist-only mode was not removed and should still come with OpenDNS VIP.

[atartar]

but you are clearly no user, rotblitz. You work for Cisco. :) 

[atartar]

I did raise a support ticket. Actually I opened 2 , but there is no answer yet. 
This is why I am writing on the forum, where Cisco is monitoring the discussions and may prompt an answer (which it did). 

:) 

[rotblitz]

LOL, and you work for D. Trump, right?  ;-)
How am I to work for Cisco?  No, in no way, I have to refuse this...

[rotblitz]

"where Cisco is monitoring the discussions"

Are you really this optimistic?  This is a public community forum, rarely visited by staff, but almost frequented by users and customers.

[atartar]

so you answered thousands of questions since 2013 only  for the sake of the community? If so, kudos... But you understand how implausible it is? 

[rotblitz]

You must be patient when it comes to tickets.  They have some 80 millions of users and a rather long queue of tickets...

Regarding the number of my contributions, these are 5 comments per day in average, not really much for a retired guy, right?
Now there are four more...

[rotblitz]

@atartar

Just for interest, did you get your problem solved?  What was it?