Hi Andrea,
Thank you for bringing this concern to us.
Please be advised that Cisco doesn't enable any third party such as Google or Facebook user id to synchronize with the Cisco CCO ID.
If you have any further questions/clarifications regarding this, we suggest that you open a case with the CCW Support Team for further investigation. Either create a case online at http://www.cisco.com/cisco/psn/web/workspace
or by calling 1-800-553-6387 options 2 and 3.
If this is your first time to open a case using Customer Service Central, you will need to sign in to your My Cisco Workspace (http://www.cisco.com/cisco/psn/web/workspace) and then add the Customer Service Central module to your Workspace to open and manage your cases online. Help and support documentation is available on Operations Exchange.
Thanks and Regards,
Jen C.
CCW Support