Notice: This message has been originally posted on the Old operations exchange community and reposted to the Cisco Services Community as part of the migration effort.
The original posting was by: Marco Stangalino on May 2, 2013. Responses to the posting are included where applicable. Any confidential information or posting that is not compliant with Cisco community policy and guidance may have been modified as part of the migration.
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Hi all,
when configuring equipment on CCW it automatically includes SMARTNET services. How can I disable that? I would like to add services only when I need to.
Thanks,
Marco
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Responded by Jenny Rose Caratiquit on May 2, 2013
Hi Marco,
Thank you for bringing this to our attention.
Please be informed that you can disable the automatic Smartnet Services in CCW by changing the service preferences in the configuration itself.
If you need further assistance on this, you may open a case at CCW Support Team, either create a case online at http://forums.cisco.com/ecom/web/service-support-center/customer-service-central or by calling 1-800-553-6387 options 2 and 3.
No matter which method you decide to create your case, CCW will serve as your first point of contact. They will then route your request on to the appropriate party for review.
Thanks Again,
Jenny C.
