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Cisco C9606R - C9600-LC-24C - QSFP-40G-LR4-S Showing up Not Compatible

jm6136@att.com
Level 1
Level 1

Hi.  I'm running into a weird situation installing 4 new C606R Chassis that are identical to each other in every way.  Same chassis, linecards, SFPs/QSPFs, IOS version, etc.  With 2 of them, everything is fine......  With the other two, I'm getting this message in the logs:

 

000222: *Oct 26 21:44:02.677 GMT: %TRANSCEIVER-3-NOT_COMPATIBLE: R0/0: iomd: Detected for transceiver module in FortyGigabitEthernet1/0/2, module disabled.

 

This is happening on two different chassis, with 2 separate QSFPs, on two different C9600-LC-24C linecards.  Show inventory raw output looks normal:

 

NAME: "FortyGigabitEthernet1/0/2", DESCR: "QSFP 40GE LR4"
PID: QSFP-40G-LR4-S , VID: V01 , SN: FNS24130EBE

 

IOS is cat9k_iosxe.16.12.04.SPA.bin on both platforms where the issue is occurring and on both where the QSFP-40G-LR4-S work fine.

We're submitting a TAC case for the issue, but I wanted to see if anyone else has run into this specific issue before. 

1 Reply 1

jm6136@att.com
Level 1
Level 1

Sorry, i missed a type before posting.  The platform is C9606R (2 with issue, 2 without) and all have single SUPs (C9600-SUP-1).