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Got 'return code 0x404F0003' while running 'install all' under a Nexus 5020 switch

johchen
Level 1
Level 1

Hi  Lucien,

While I was trying to upgrade the NX-OS of a Nexus 5020 switch from  4.1(3)N1(1) to 5.2(1)N1(3), I encoutered the following error.

Would you please show me a way out?

fcoesw(config)# install all kickstart bootflash:n5000-uk9-kickstart.5.2.1.N1.3.bin system bootflash:n5000-uk9.5.2.1.N1.3.bin

Verifying image bootflash:/n5000-uk9-kickstart.5.2.1.N1.3.bin for boot variable "kickstart".

[####################] 100% -- SUCCESS

Verifying image bootflash:/n5000-uk9.5.2.1.N1.3.bin for boot variable "system".

[####################] 100% -- SUCCESS

Verifying image type.

[####################] 100% -- SUCCESS

Extracting "system" version from image bootflash:/n5000-uk9.5.2.1.N1.3.bin.

[#                   ]   0% -- FAIL. Return code 0x404F0003 (SRG file not present/cannot be opened).

Version Compatibility check failed. Return code 0x40930012 (SRG extraction failed).

Unable to send exit to installer. Return code -1

current version information:

fcoesw(config)# show version

Cisco Nexus Operating System (NX-OS) Software

TAC support: http://www.cisco.com/tac

Copyright (c) 2002-2009, Cisco Systems, Inc. All rights reserved.

The copyrights to certain works contained herein are owned by

other third parties and are used and distributed under license.

Some parts of this software are covered under the GNU Public

License. A copy of the license is available at

http://www.gnu.org/licenses/gpl.html.

Software

  BIOS:      version 1.2.0

  loader:    version N/A

  kickstart: version 4.1(3)N1(1)

  system:    version 4.1(3)N1(1)

  BIOS compile time:       06/19/08

  kickstart image file is: bootflash:/n5000-uk9-kickstart.4.1.3.N1.1.bin

  kickstart compile time:  7/23/2009 17:00:00 [07/24/2009 00:53:59]

  system image file is:    bootflash:/n5000-uk9.4.1.3.N1.1.bin

  system compile time:     7/23/2009 17:00:00 [07/24/2009 01:42:52]

Hardware

  cisco Nexus5020 Chassis ("40x10GE/Supervisor")

  Intel(R) Celeron(R) M CPU    with 2074284 kB of memory.

  Processor Board ID JAB12330051

  Device name: fcoesw

  bootflash:    1003520 kB

Kernel uptime is 0 day(s), 1 hour(s), 45 minute(s), 0 second(s)

Last reset at 184469 usecs after  Sun Feb 17 01:06:15 2013

  Reason: Reset Requested by CLI command reload

  System version: 4.1(3)N1(1)

  Service:

plugin

  Core Plugin, Ethernet Plugin

Output of 'show system internal flash':

fcoesw(config)# show system internal flash

Mount-on                  1K-blocks      Used   Available   Use%  Filesystem

/                            204800     89544      115256     44   /dev/root

/proc                             0         0           0      0   proc

/post                          2048         4        2044      1   none

/sys                              0         0           0      0   none

/isan                        512000    337768      174232     66   none

/var/tmp                     102400       100      102300      1   none

/var/sysmgr                  512000         4      511996      1   none

/var/sysmgr/ftp              204800     17736      187064      9   none

/var/sysmgr/ftp/cores         20480         0       20480      0   none

/callhome                     32768         0       32768      0   none

/dev/shm                     262144     95984      166160     37   none

/volatile                     61440         0       61440      0   none

/debug                         2048         4        2044      1   none

/dev/mqueue                       0         0           0      0   none

/mnt/cfg/0                    39257      4347       32883     12   /dev/sda5

/mnt/cfg/1                    37242      4347       30972     13   /dev/sda6

/var/sysmgr/startup-cfg      102400      4036       98364      4   none

/dev/pts                          0         0           0      0   devpts

/mnt/plog                     56192      4928       51264      9   /dev/mtdblock2

/mnt/pss                      39273      5106       32139     14   /dev/sda4

/bootflash                   859848    626036      190132     77   /dev/sda3

I am looking forward to your reply, thank you so much in advance.

Regards,

Jevon

2 Replies 2

fb_webuser
Level 6
Level 6

I havent looked into your error codes too deeply, but I think it might be a version issue. You might need to upgrade to a later version 4 code, before attempting to upgrade to 5.2. Please check your release notes and upgrade specs.

---

Posted by WebUser Adriaan Steyn from Cisco Support Community App

alain.alonso
Level 1
Level 1

reload the system to clear the temp

 

happiness!!!! :-)

........# show install all impact kickstart bootflash:n6000-uk9-kickstart.6.0.2.N2.4.bin system bootflash:n6000-uk9.6.0.2.N2.4.bin

Verifying image bootflash:/n6000-uk9-kickstart.6.0.2.N2.4.bin for boot variable "kickstart".
[####################] 100% -- SUCCESS

Verifying image bootflash:/n6000-uk9.6.0.2.N2.4.bin for boot variable "system".
[####################] 100% -- SUCCESS

Verifying image type.
[####################] 100% -- SUCCESS

Extracting "system" version from image bootflash:/n6000-uk9.6.0.2.N2.4.bin.
[####################] 100% -- SUCCESS

Extracting "kickstart" version from image bootflash:/n6000-uk9-kickstart.6.0.2.N2.4.bin.
[####################] 100% -- SUCCESS

Extracting "bios" version from image bootflash:/n6000-uk9.6.0.2.N2.4.bin.
[####################] 100% -- SUCCESS

Extracting "fexth" version from image bootflash:/n6000-uk9.6.0.2.N2.4.bin.
[####################] 100% -- SUCCESS

Performing module support checks.
[####################] 100% -- SUCCESS

Notifying services about system upgrade.
[####################] 100% -- SUCCESS

 

 

 

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