Cisco 7206 is restarted...

hyukin.kwon · ‎01-30-2004

Hi all,

I have a Cisco 7206VXR router..

and image is c7200-js-mz.122-13.T.bin

and It is restarted due to "System returned to ROM by bus error at PC 0x60DB5BC8, address 0xD0D0E4D"

I don't know that's the right reason..

and System Crash information form show tech..

Crash information follows..

Unexpected exception, CPU signal 10, PC = 0x60DB5BC8

-Traceback= 60DB5BC8 6062A134 60624F7C 60DC8CA0 60DBCB38 60DBC87C 601834EC 60183A2C 60DBC654 60DBC5E8 60DBFB48

$0 : 00000000, AT : 07000E98, v0 : 00000001, v1 : 00000001

a0 : 0D0D0D0D, a1 : 00000000, a2 : 63481310, a3 : 63481314

t0 : 00000018, t1 : 00000018, t2 : 00000000, t3 : FFFF00FF

t4 : 606A3810, t5 : 0000C8E0, t6 : 00000000, t7 : 30323030

s0 : 63496C14, s1 : 63196750, s2 : 63491750, s3 : 63491598

s4 : 634917E4, s5 : 63481350, s6 : 63492038, s7 : 634813E8

t8 : 07000E98, t9 : 00000000, k0 : 3040D001, k1 : 00000000

gp : 62C8F728, sp : 634812E0, s8 : 63481400, ra : 6062A134

EPC : 60DB5BC8, ErrorEPC : A0004013, SREG : 3400E103

Cause 00000010 (Code 0x4): Address Error (load or instruction fetch) exception

What's the reason of restart ?

If there is a problem , How can I fix the problem ?

Welcome any Possibility and Solution.

Thanks in advance...

Georg Pauwen · ‎01-30-2004

Hello,

can you post the output of the commands:

show stacks

show version

Regards,

GP

hyukin.kwon · ‎01-30-2004

Hi gpauwen ,

Thanks for your reply...

Below is the output ....

------------------ show stacks ------------------

Minimum process stacks:

Free/Size Name

11456/12000 Router Init

8812/12000 Init

5428/6000 RADIUS INITCONFIG

6824/12000 Virtual Exec

Interrupt level stacks:

Level Called Unused/Size Name

1 1673588 6600/9000 Network interfaces

2 244898 8580/9000 DMA/Timer Interrupt

3 0 9000/9000 PA Management Int Handler

4 1323225 8640/9000 Console Uart

5 0 9000/9000 OIR/Error Interrupt

7 43311272 8600/9000 NMI Interrupt Handler

System was restarted by bus error at PC 0x60DB5BC8, address 0xD0D0E4D

7200 Software (C7200-JS-M), Version 12.2(13)T, RELEASE SOFTWARE (fc1)

TAC Support: http://www.cisco.com/tac

Compiled Sat 16-Nov-02 00:47 by ccai

Image text-base: 0x60008940, data-base: 0x61D86000

Stack trace from system failure:

FP: 0x634812E0, RA: 0x60DB5BC8

FP: 0x63481300, RA: 0x6062A134

FP: 0x63481338, RA: 0x60624F7C

FP: 0x63481370, RA: 0x60DC8CA0

FP: 0x63481388, RA: 0x60DBCB38

FP: 0x634813C0, RA: 0x60DBC87C

FP: 0x634813D8, RA: 0x601834EC

FP: 0x63481430, RA: 0x60183A2C

------------------ show version ------------------

Cisco Internetwork Operating System Software

IOS (tm) 7200 Software (C7200-JS-M), Version 12.2(13)T, RELEASE SOFTWARE (fc1)

TAC Support: http://www.cisco.com/tac

Compiled Sat 16-Nov-02 00:47 by ccai

Image text-base: 0x60008940, data-base: 0x61D86000

ROM: System Bootstrap, Version 12.2(4r)B2, RELEASE SOFTWARE (fc2)

BOOTLDR: 7200 Software (C7200-KBOOT-M), Version 12.1(8a)E, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

X.25_Router_1 uptime is 2 days, 7 minutes

System returned to ROM by bus error at PC 0x60DB5BC8, address 0xD0D0E4D

System restarted at 15:16:31 GMT Wed Jan 28 2004

System image file is "disk0:c7200-js-mz.122-13.T.bin"

cisco 7206VXR (NPE400) processor (revision A) with 114688K/16384K bytes of memory.

Processor board ID 29352855

R7000 CPU at 350Mhz, Implementation 39, Rev 3.3, 256KB L2, 4096KB L3 Cache

6 slot VXR midplane, Version 2.7

Last reset from power-on

Bridging software.

X.25 software, Version 3.0.0.

TN3270 Emulation software.

4 FastEthernet/IEEE 802.3 interface(s)

8 Serial network interface(s)

125K bytes of non-volatile configuration memory.

47040K bytes of ATA PCMCIA card at slot 0 (Sector size 512 bytes).

8192K bytes of Flash internal SIMM (Sector size 256K).

Configuration register is 0x2102

That's all

Thanks in advace..

skarundi · ‎01-31-2004

Use the output interpreter on cisco.com.

URL: https://www.cisco.com/pcgi-bin/Support/OutputInterpreter/home.pl

If that doesn't help open a Cisco TAC case.