Hello,
Since last night I have an issue with my VoIP Phone Cisco 7942. Just want to mention that I've used the phone without any issues almost 3 years.
Yesterday my internet providers swap my old modem with new one because of some outages. The new modem is BELL HUB 1000. So I follow the instructions and plugged the LAN cables first then the phone cable and finally I put the power cable.
I have connected to the modem the IP Phone, my Desktop pc and one old printer. So once I put the modem to the power, the Cisco 7942 stopped working - it went down same as the power cable is unplugged. So I have verified the power cable - everything is fine there. Once I unplug the LAN cable from the modem the phone start flashing and it looks like fine. When I put back the cable to the modem it happened exactly the same - lost power. I'm using power adapter for the phone, and the LAN is plugged in to 10/100 SW as it was before.
It's probably related to this issue is the fact when I plug the LAN cable of the phone in the modem I lost the LAN internet on my desktop. During this time all devices which are connected via WiFi has internet.
Till yesterday before I change the modem everything is worked perfectly.
Could you please help? I didn't have issue like this before!
Thanks!
Regards,
Dimi Balabanov
