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hardware error for NM-4A/S?????

samsam_wang
Level 1
Level 1

I just got a NM-4A/S for 2611, after I installed it, my router always reboot, before reboot, there are some error message like,

Unexpected exception to CPU vector 100, PC = 800440E0

-Traceback= 800440E0 800452B4 80045314 80302290 80301BF8 8030188C 802BB1D0 802C9

C70 80355A98

=== Flushing messages (00:14:39 UTC Mon Mar 1 1993) ===

Queued messages:

Writing crashinfo to flash:crashinfo_19930301-001439

*** System received a SegV exception ***

signal= 0xb, code= 0x100, context= 0x821d7328

PC = 0x800440e0, Vector = 0x100, SP = 0x825996f8

after I removed the card, everything is ok,

who would like to tell me this is a hardware error or not ?

thanks

1 Reply 1

thisisshanky
Level 11
Level 11

Did you also check whether the IOS does support this hardware. I would think of this as a software error. Check this link and see if it helps!

http://www.cisco.com/en/US/products/hw/routers/ps359/products_tech_note09186a0080189ddb.shtml

http://www.cisco.com/en/US/products/hw/routers/ps259/products_tech_note09186a0080094ae0.shtml

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus