Issue with boot ssytem on cisco 4331 router

lquinn · ‎04-08-2020

Hi there,

I have a cisco 4331 router that I am configuring for a remote office. Soneone else was attempting to configure it and I have had to take over. I did a write erase to get back to factory settings. There were some issues showing on bootup so I tried changing to another ios version in the bootflash. Since I did this when the router boots I get the following:

Initializing Hardware ...

Checking for PCIe device presence...done
System integrity status: 0x610
Rom image verified correctly

Current image running: Boot ROM0

Last reset cause: LocalSoft
ISR4331/K9 platform with 4194304 Kbytes of main memory

........

Illegal IP address
The following variables are REQUIRED for tftp
IP_ADDRESS: The IP address for this unit
IP_SUBNET_MASK: The subnet mask for this unit
DEFAULT_GATEWAY: The default gateway for this unit
TFTP_SERVER: The IP address of the server to fetch from
TFTP_FILE: The filename to fetch

........

autoboot: boot failed, restarting...

Resetting .......

It reboots 12 times and then eventually boots up. I followed a cisco artlcle (https://www.cisco.com/c/en/us/support/docs/switches/catalyst-4000-series-switches/24061-149.html#reboot) and I could see the boot variable contains a list of bootflash files. The first one is pointing to tftp which is why I get the messages above.

I got a new IOS version , isr4300-universalk9.16.03.05.SPA.bin, from our supplier and I tried to change to using this one. However when I try to issue the no boot system bootflash command it looks like it works but the list of files are still there.

How can I clear the boot variable and just add in the bootflash I want to use?

omz · ‎04-08-2020

Hi

to clear the current invalid boot variable, which defines the file to load.

rommon 6 >unset boot

lquinn · ‎04-08-2020

I tried that and it does remove it but as soon as I reset the router it comes back and the settings are back. This is a bit of a long post but here it goes. this is what I have tried:

When I changed the confreg to 0x2142 and reset the router it booted up but still the same messages. I waited for it to repeat the 12 cycles of it and when it came back with the router> prompt I went into enable mode and typed config-register 0x2102 but it gave me the following:

% Bad IP address or host name% Unknown command or computer name, or unable to find computer address

I then reloaded it and went back into rommon and changed it there. I reset the router but it’s till coming up with the same messages.

Initializing Hardware ...

Checking for PCIe device presence...done

System integrity status: 0x610

Rom image verified correctly

System Bootstrap, Version 16.7(3r), RELEASE SOFTWARE

Current image running: Boot ROM0

Last reset cause: LocalSoft

ISR4331/K9 platform with 4194304 Kbytes of main memory

........

Illegal IP address

The following variables are REQUIRED for tftp

IP_ADDRESS: The IP address for this unit

IP_SUBNET_MASK: The subnet mask for this unit

DEFAULT_GATEWAY: The default gateway for this unit

TFTP_SERVER: The IP address of the server to fetch from

TFTP_FILE: The filename to fetch

........

autoboot: boot failed, restarting...

Resetting .......

I had a look at https://www.cisco.com/c/en/us/support/docs/switches/catalyst-4000-series-switches/24061-149.html#reboot and followed the instructions.

rommon 3 > dir bootflash:

0 0 drw- lost+found

0 0 drw- .prst_sync

0 486645440 -rw- isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bin

0 0 drw- .installer

0 0 drw- core

0 0 drw- .rollback_timer

0 0 -rw- tracelogs.634

0 0 drw- tracelogs

0 30 -rw- throughput_monitor_params

0 550218614 -rw- isr4300-universalk9.16.06.05.SPA.bin

0 459987508 -rw- isr4300-universalk9.16.03.05.SPA.bin – This is the image that I want to use.

I then typed

rommon 4 > boot bootflash:isr4300-universalk9.16.03.05.SPA.bin

Located isr4300-universalk9.16.03.05.SPA.bin

#############################################

Package header rev 1 structure detected

IsoSize = 459982624

Calculating SHA-1 hash...Validate package: SHA-1 hash:

calculated F5CD08C4:141EE5D5:A659925C:C9C324C9:0B097DC4

expected F5CD08C4:141EE5D5:A659925C:C9C324C9:0B097DC4

RSA Signed RELEASE Image Signature Verification Successful.

Image validated

It continues loading . Here is a sample of some of the output when it loads

*Apr 8 17:23:13.321: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = esg Next reboot level = uck9 and License = uck9

*Apr 8 17:23:13.351: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = esg Next reboot level = ipbasek9 and License = ipbasek9

*Apr 8 17:23:13.500: %ISR_THROUGHPUT-6-LEVEL: Throughput level has been set to 100000 kbps

*Apr 8 17:23:19.169: dev_pluggable_optics_selftest attribute table internally inconsistent @ 0x125

*Apr 8 17:23:20.066: %SYS-2-CCA_INT_ERR: CCA Detected Logic Error, code = 12

-Traceback= 1#53c6ec86231896a591982be3d7c79c41 :564D750E6000+9CEC932 :564D750E6000+9CF0FC3 :564D750E6000+9CDED15 :564D750E6000+9CF124B :564D750E6000+728BF03 :564D750E6000+B7A8771 :564D750E6000+B14A742 :564D750E6000+AC87036 :564D750E6000+AC8637E :564D750E6000+AC85A69 :564D750E6000+AC8585D :564D750E6000+AC857CC :564D750E6000+AC6D21C :564D750E6000+AC6C404 :564D750E6000+BE7D51D :564D750E6000+BE7D9F7

*Apr 8 17:23:20.090: %SYS-2-CCA_INT_ERR: CCA Detected Logic Error, code = 12

-Traceback= 1#53c6ec86231896a591982be3d7c79c41 :564D750E6000+9CEC932 :564D750E6000+9CF0FC3 :564D750E6000+9CDED15 :564D750E6000+9CF124B :564D750E6000+728BF03 :564D750E6000+B7A8771 :564D750E6000+B14A742 :564D750E6000+AC87036 :564D750E6000+AC8637E :564D750E6000+AC85A69 :564D750E6000+AC8585D :564D750E6000+AC857CC :564D750E6000+AC6D21C :564D750E6000+AC6C404 :564D750E6000+BE7D51D :564D750E6000+BE7D9F7

*Apr 8 17:23:20.103: %SYS-2-CCA_INT_ERR: CCA Detected Logic Error, code = 12

-Traceback= 1#53c6ec86231896a591982be3d7c79c41 :564D750E6000+9CEC932 :564D750E6000+9CF0FC3 :564D750E6000+9CDED15 :564D750E6000+9CF124B :564D750E6000+728BF03 :564D750E6000+B7A8771 :564D750E6000+B14A742 :564D750E6000+AC87036 :564D750E6000+AC8637E :564D750E6000+AC85A69 :564D750E6000+AC8585D :564D750E6000+AC857CC :564D750E6000+AC6D21C :564D750E6000+AC6C404 :564D750E6000+BE7D51D :564D750E6000+BE7D9F7

*Apr 8 17:23:20.106: %SYS-2-CCA_INT_ERR: CCA Detected Logic Error, code = 12

-Traceback= 1#53c6ec86231896a591982be3d7c79c41 :564D750E6000+9CEC932 :564D750E6000+9CF0FC3 :564D750E6000+9CDED15 :564D750E6000+9CF124B :564D750E6000+728BF03 :564D750E6000+B7A8771 :564D750E6000+B14A742 :564D750E6000+AC87036 :564D750E6000+AC8637E :564D750E6000+AC85A69 :564D750E6000+AC8585D :564D750E6000+AC857CC :564D750E6000+AC6D21C :564D750E6000+AC6C404 :564D750E6000+BE7D51D :564D750E6000+BE7D9F7

*Apr 8 17:23:20.150: %SYS-2-CCA_INT_ERR: CCA Detected Logic Error, code = 12

-Traceback= 1#53c6ec86231896a591982be3d7c79c41 :564D750E6000+9CEC932 :564D750E6000+9CF0FC3 :564D750E6000+9CDED15 :564D750E6000+9CF124B :564D750E6000+728BF03 :564D750E6000+B7A8771 :564D750E6000+B7EC0F7 :564D750E6000+73DF76B :564D750E6000+73DE3CE

*Apr 8 17:23:20.151: %SYS-2-CCA_INT_ERR: CCA Detected Logic Error, code = 12

-Traceback= 1#53c6ec86231896a591982be3d7c79c41 :564D750E6000+9CEC932 :564D750E6000+9CF0FC3 :564D750E6000+9CDED15 :564D750E6000+9CF124B :564D750E6000+728BF03 :564D750E6000+B7A8771 :564D750E6000+B7EC0F7 :564D750E6000+73DF76B :564D750E6000+73DE3CE

*Apr 8 17:23:20.152: %SYS-2-CCA_INT_ERR: CCA Detected Logic Error, code = 12

-Traceback= 1#53c6ec86231896a591982be3d7c79c41 :564D750E6000+9CEC932 :564D750E6000+9CF0FC3 :564D750E6000+9CDED15 :564D750E6000+9CF124B :564D750E6000+728BF03 :564D750E6000+B7A8771 :564D750E6000+B7EC0F7 :564D750E6000+73DF76B :564D750E6000+73DE3CE

*Apr 8 17:23:20.152: %SYS-2-CCA_INT_ERR: CCA Detected Logic Error, code = 12

-Traceback= 1#53c6ec86231896a591982be3d7c79c41 :564D750E6000+9CEC932 :564D750E6000+9CF0FC3 :564D750E6000+9CDED15 :564D750E6000+9CF124B :564D750E6000+728BF03 :564D750E6000+B7A8771 :564D750E6000+B7EC0F7 :564D750E6000+73DF76B :564D750E6000+73DE3CE

*Apr 8 17:23:21.468: %NBAR-6-CACHE_SYNC_INFO: Cache synchronization. Initialized.

*Apr 8 17:23:22.570: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan

*Apr 8 17:23:22.948: %VOICE_HA-7-STATUS: CUBE HA-supported platform detected.

*Apr 8 17:23:23.458: %LINK-3-UPDOWN: Interface Lsmpi0, changed state to up

*Apr 8 17:23:23.481: %LINK-3-UPDOWN: Interface EOBC0, changed state to up

*Apr 8 17:23:23.482: %LINEPROTO-5-UPDOWN: Line protocol on Interface VoIP-Null0, changed state to up

*Apr 8 17:23:23.483: %LINEPROTO-5-UPDOWN: Line protocol on Interface LI-Null0, changed state to up

*Apr 8 17:23:23.484: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to down

*Apr 8 17:23:23.497: %LINK-3-UPDOWN: Interface LIIN0, changed state to up

*Apr 8 17:23:23.815: %VOICE_HA-7-STATUS: Create VOICE HA INFRA processes now....

*Apr 8 17:23:23.819: %LINK-3-UPDOWN: Interface Basic Rate Interface 0/1/0, changed state to up

*Apr 8 17:24:03.936: %DSPRM-5-UP_DOWN: DSP 1 in subslot 0/1, changed state to up

*Apr 8 17:24:04.032: %LINK-3-UPDOWN: Interface BRI0/2/0:1, changed state to down

*Apr 8 17:24:04.033: %LINK-3-UPDOWN: Interface BRI0/2/0:2, changed state to down

*Apr 8 17:24:04.039: %LINK-3-UPDOWN: Interface BRI0/2/1:1, changed state to down

*Apr 8 17:24:04.040: %LINK-3-UPDOWN: Interface BRI0/2/1:2, changed state to down

*Apr 8 17:24:04.043: %SPA_OIR-6-ONLINECARD: SPA (NIM-2BRI-NT/TE) online in subslot 0/2

*Apr 8 17:24:04.082: %LINK-3-UPDOWN: Interface BRI0/2/0:0, changed state to up

*Apr 8 17:24:04.089: %LINK-3-UPDOWN: Interface BRI0/2/1:0, changed state to up

*Apr 8 17:24:04.130: %DSPRM-5-UP_DOWN: DSP 1 in subslot 0/2, changed state to up

*Apr 8 17:24:05.033: %LINEPROTO-5-UPDOWN: Line protocol on Interface BRI0/2/0:1, changed state to down

*Apr 8 17:24:05.033: %LINEPROTO-5-UPDOWN: Line protocol on Interface BRI0/2/0:2, changed state to down

*Apr 8 17:24:05.039: %LINEPROTO-5-UPDOWN: Line protocol on Interface BRI0/2/1:1, changed state to down

*Apr 8 17:24:05.041: %LINEPROTO-5-UPDOWN: Line protocol on Interface BRI0/2/1:2, changed state to down

*Apr 8 17:24:06.070: ***********************************************************

Detailed call stats collection has been turned on

Use "media disable-detailed-stats" under "voice service voip"to turn it off

***********************************************************

*Apr 8 17:24:08.040: %LINK-3-UPDOWN: Interface Service-Engine0/1/2, changed state to up

*Apr 8 17:24:09.040: %LINEPROTO-5-UPDOWN: Line protocol on Interface Service-Engine0/1/2, changed state to up

*Apr 8 17:24:10.335: %LINK-3-UPDOWN: Interface Service-Engine0/2/2, changed state to up

*Apr 8 17:24:11.335: %LINEPROTO-5-UPDOWN: Line protocol on Interface Service-Engine0/2/2, changed state to up

rtr>en

Password:

rtr#

It loads with the config I had on it.

rtr#dir bootflash:

Directory of bootflash:/

11 drwx 16384 Dec 21 2018 18:37:12 +00:00 lost+found

32577 drwx 4096 Apr 8 2020 17:23:20 +00:00 .prst_sync

12 -rw- 486645440 Dec 21 2018 18:46:59 +00:00 isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bin

65153 drwx 4096 Dec 21 2018 18:38:12 +00:00 .installer

358337 drwx 4096 Dec 21 2018 18:59:42 +00:00 core

293185 drwx 4096 Dec 21 2018 18:58:21 +00:00 .rollback_timer

13 -rw- 0 Dec 21 2018 18:58:32 +00:00 tracelogs.634

309473 drwx 40960 Apr 8 2020 17:23:32 +00:00 tracelogs

14 -rw- 30 Apr 8 2020 17:23:21 +00:00 throughput_monitor_params

15 -rw- 550218614 May 22 2019 11:14:39 +00:00 isr4300-universalk9.16.06.05.SPA.bin

16 -rw- 459987508 Apr 7 2020 13:33:43 +00:00 isr4300-universalk9.16.03.05.SPA.bin

3149967360 bytes total (1482014720 bytes free)

Here is the issue:

rtr#show bootvar

BOOT variable = tftp:/bootflash/isr4300-universalk9.16.06.05.SPA.bin 255.255.255.255,12;tftp:isr4300-universalk9.16.03.05.SPA 255.255.255.255,12;bootflash:isr4300-universalk9.16.03.05.SPA.bin,1;

CONFIG_FILE variable does not exist

BOOTLDR variable does not exist

Configuration register is 0x2102

Standby not ready to show bootvar

As you can see the BOOT variable has a list of files. I just want it to use the one I want which is the final one. The first 2 are referencing a tftp server which I don’t have. How do I get rid of this?

I’ve tried entering

no boot system tftp bootflash/ isr4300-universalk9.16.06.05.SPA.bin

no boot system tftp bootflash/ isr4300-universalk9.16.03.05.SPA9

It looks like it takes ok but when I do show bootvar again they are still there.

rtr#show bootvar

BOOT variable = tftp:/bootflash/isr4300-universalk9.16.06.05.SPA.bin 255.255.255.255,12;tftp:isr4300-universalk9.16.03.05.SPA 255.255.255.255,12;bootflash:isr4300-universalk9.16.03.05.SPA.bin,1;

CONFIG_FILE variable does not exist

BOOTLDR variable does not exist

Configuration register is 0x2102

Standby not ready to show bootvar

I’ve then done a reload and went back into ROMMON and tried the following:

rommon 2 > set

PS1=rommon ! >

ETHER_SPEED_MODE=4

TFTP_BLKSIZE=512

MCP_STARTUP_TRACEFLAGS=00000000:00000000

LICENSE_SUITE=

LICENSE_BOOT_LEVEL=

TFTP_FILE=/bootflash/isr4300-universalk9.16.06.05.SPA.bin

BOOT=tftp:/bootflash/isr4300-universalk9.16.06.05.SPA.bin 255.255.255.255,12;tftp:isr4300-universalk9.16.03.05.SPA 255.255.255.255,12;bootflash:isr4300-universalk9.16.03.05.SPA.bin,1;

BSI=0

RANDOM_NUM=29256825

RET_2_RTS=17:34:37 UTC Wed Apr 8 2020

RET_2_RCALTS=1586367277

rommon 3 > unset TFTP_FILE

rommon 4 > unset BOOT

rommon 2 > set

PS1=rommon ! >

ETHER_SPEED_MODE=4

TFTP_BLKSIZE=512

MCP_STARTUP_TRACEFLAGS=00000000:00000000

LICENSE_SUITE=

LICENSE_BOOT_LEVEL=

TFTP_FILE=/bootflash/isr4300-universalk9.16.06.05.SPA.bin

BOOT=tftp:/bootflash/isr4300-universalk9.16.06.05.SPA.bin 255.255.255.255,12;tftp:isr4300-universalk9.16.03.05.SPA 255.255.255.255,12;bootflash:isr4300-universalk9.16.03.05.SPA.bin,1;

BSI=0

RANDOM_NUM=29256825

RET_2_RTS=17:34:37 UTC Wed Apr 8 2020

RET_2_RCALTS=1586367277

rommon 3 > unset TFTP_FILE

rommon 4 > unset BOOT

rommon 5 > set

PS1=rommon ! >

ETHER_SPEED_MODE=4

TFTP_BLKSIZE=512

MCP_STARTUP_TRACEFLAGS=00000000:00000000

LICENSE_SUITE=

LICENSE_BOOT_LEVEL=

BSI=0

RANDOM_NUM=29256825

RET_2_RTS=17:34:37 UTC Wed Apr 8 2020

RET_2_RCALTS=1586367277

rommon 6 > set BOOT=bootflash:isr4300-universalk9.16.03.05.SPA.bin,1;

rommon 7 > set

PS1=rommon ! >

ETHER_SPEED_MODE=4

TFTP_BLKSIZE=512

MCP_STARTUP_TRACEFLAGS=00000000:00000000

LICENSE_SUITE=

LICENSE_BOOT_LEVEL=

BSI=0

RANDOM_NUM=29256825

RET_2_RTS=17:34:37 UTC Wed Apr 8 2020

RET_2_RCALTS=1586367277

BOOT=bootflash:isr4300-universalk9.16.03.05.SPA.bin,1

rommon 8 > reset

omz · ‎04-08-2020

Did you save config after no boot system commands?

There are tracebacks -

-Traceback= 1#53c6ec86231896a591982be3d7c79c41 :564D750E6000+9CEC932 :564D750E6000+9CF0FC3 :564D750E6000+9CDED15 :564D750E6000+9CF124B :564D750E6000+728BF03 :564D750E6000+B7A8771 :564D750E6000+B14A742 :564D750E6000+AC87036 :564D750E6000+AC8637E :564D750E6000+AC85A69 :564D750E6000+AC8585D :564D750E6000+AC857CC :564D750E6000+AC6D21C :564D750E6000+AC6C404 :564D750E6000+BE7D51D :564D750E6000+BE7D9F7

software could be corrupt .. suggest using a different version

Leo Laohoo · ‎04-08-2020

You want to boot into 16.3.5?
What happens if you boot 16.6.5? Does the router crashes when booting into 16.6.5?

lquinn · ‎04-09-2020

Thanks everyone for responding. I got some help from a friend of mine who is a CCIE. So as far as I can remember he was able to boot into ROMMON and unset the TFTP_FILE variable and the BOOT variable. He then changed the config register to 0x2142 and reset the router. I'm happy with that as I hadn't done too much configuration on it before I messed it up.