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Rommon password recovery not working properly

kcaneva
Level 1
Level 1

We were unable to login to a 3825 with a known good password, so we used Cisco's Password Recovery Procedure for that device.  We were successful in resetting the password, and had access to the CLI.  However, when we logged out of the router, then attempted to log back in, the 'Invalid Password' prompt again came up.

We have to use password recovery each and every time we need to access the CLI.  Might this be an NVRAM prioblem?  Have never encountered this problem before, so appreciate your input.

Show version for this device is: C3825-advsecurityk9-m 12.4(3a).

Thanks for your time.

Ken

2 Replies 2

nkarpysh
Cisco Employee
Cisco Employee

Hi Ken,

If possible please paste config to check quickly. DO you also use AAA for authentication - may be it is smth to do on AAA-server with credentials.

Nik

HTH,
Niko

Hello, Nik, and thanks for the reply.

I am not at the site today, so cannot do a copy/paste until tomorrow morning.

Thank you.

ken