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Serial interface problem

manumohan200
Level 4
Level 4

I have connected a 4000 series router and a 2500 series routers serially using a back-to-back serial cable.The problem is that the line protocol never comes up.I am attaching the outputs here.Please help.

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2500 series router outputs

2500#show interfaces serial 1

Serial1 is down, line protocol is down

Hardware is HD64570

Internet address is 10.0.0.1/8

MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,

reliability 255/255, txload 1/255, rxload 1/255

Encapsulation HDLC, loopback not set

Keepalive set (10 sec)

Last input never, output never, output hang never

Last clearing of "show interface" counters never

Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0

Queueing strategy: weighted fair

Output queue: 0/1000/64/0 (size/max total/threshold/drops)

Conversations 0/0/256 (active/max active/max total)

Reserved Conversations 0/0 (allocated/max allocated)

Available Bandwidth 1158 kilobits/sec

5 minute input rate 0 bits/sec, 0 packets/sec

5 minute output rate 0 bits/sec, 0 packets/sec

0 packets input, 0 bytes, 0 no buffer

Received 0 broadcasts, 0 runts, 0 giants, 0 throttles

0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort

0 packets output, 0 bytes, 0 underruns

0 output errors, 0 collisions, 39 interface resets

0 output buffer failures, 0 output buffers swapped out

0 carrier transitions

DCD=down DSR=down DTR=up RTS=up CTS=up

2500#debug serial interface

Serial network interface debugging is on

2500(config)#int s 1

2500(config-if)#shut

2500(config-if)#no shut

2500(config-if)#

%LINK-3-UPDOWN: Interface Serial1, changed state to down

%LINK-3-UPDOWN: Interface Serial1, changed state to up

%LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1, changed state to up

2500#

Serial1: attempting to restart

HD(1): Deasserting DTR and RTS

HD(1): Reset from 0x3087208

HD(1): Asserting DTR

HD(1): Deasserting LTST

HD(1): Asserting DTR and RTS

HD(0): New serial state = 0x0600

HD(0): Cable is unplugged.

HD(1): got an interrupt state = 0x815A

HD(1): New serial state = 0x015A

HD(1): DCD is down.

%LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1, changed state to down

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4000 series router outputs.

4000#show interfaces serial 1

Serial1 is up, line protocol is down

Hardware is HD64570

Internet address is 10.0.0.2 255.0.0.0

MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec, rely 255/255, load 1/255

Encapsulation HDLC, loopback not set, keepalive set (10 sec)

Last input never, output 0:00:00, output hang never

Last clearing of "show interface" counters never

Output queue 0/40, 0 drops; input queue 0/75, 0 drops

5 minute input rate 0 bits/sec, 0 packets/sec

5 minute output rate 0 bits/sec, 0 packets/sec

0 packets input, 0 bytes, 0 no buffer

Received 0 broadcasts, 0 runts, 0 giants

0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort

88 packets output, 3188 bytes, 0 underruns

0 output errors, 0 collisions, 27 interface resets, 0 restarts

0 output buffer failures, 0 output buffers swapped out

54 carrier transitions

DCD=up DSR=up DTR=up RTS=up CTS=up

4000#debug serial interface

4000#

Serial1: HDLC myseq 12, mineseen 0, yourseen 0, line down

Serial1: attempting to restart

HD(1): Reset from 0x2F080

HD(1): New serial modem register = 0x019F

HD(1): DTR is up.

Serial1: HDLC myseq 13, mineseen 0, yourseen 0, line down

Serial1: HDLC myseq 14, mineseen 0, yourseen 0, line down

HD(1): New serial modem register = 0x019D

HD(1): DTR is up.

HD(1): New serial modem register = 0x0198

HD(1): DTR is down.

HD(1): New serial modem register = 0x019D

HD(1): DTR is up.

HD(1): New serial modem register = 0x019F

HD(1): DTR is up.

Serial1: HDLC myseq 15, mineseen 0, yourseen 0, line down

3 Replies 3

vmiller
Level 11
Level 11

I cannot tell by looking but do a show controllers on both serial interfaces,one needs to be DCE, with a clockrate (not the same as bandwidth) set.

you also need a DCE cable connected to the DTE cable.

amorgos
Community Member

what is the conf of the two connected interfaces ?

Show contr int... would also be helpfull.

ramirogarza
Community Member

try the following simple configs on your routers:

on the 2500:

int s1

ip add 10.0.0.1 255.0.0.0

clock rate 64000 (use this command only if this is the dce side of the cable)

no shut

on the 4000

int s1

ip add 10.0.0.2 255.0.0.0

clock rate 64000 (use this command only if this is the dce side of the cable)

no shut

the line and protocol should come right up on both intfs once you issue the no shut

if it doesn't than you're not using the correct cable, you have a cable problem (defective, not plugged in properly, etc.), or there could also be a problem with one of your routers serial interfaces

Check the following link for more info on troubleshooting serial interfaces:

http://www.cisco.com/univercd/cc/td/doc/cisintwk/itg_v1/tr1915.htm#xtocid12

Regards