Does anyone know of any books or e-learning provided by Cisco that deals strictly with CiscoWorks. For ex: (What it can and cannot do, and the commands to accomplish such tasks). Any help would be greatly appreciated.
Try "Cisco Enterprise Management Solutions: v. 1" (Cisco Press) - This book mainly focuses on RME, but also has some useful information on Ciscoworks in general (including troubleshooting):
