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WS-C6509 power supply input/output AC Low

qajteq
Beginner
Beginner

Hello community!

I'm not sure how to troubleshoot one of my device. Its Cisco WS-C6509. We noticed some power issues with power supply 1 and procceded with RMA. Here are the last logs from device. I marked with the bold font what is unclear for me.

Although there are no errors since the replacament, I'm not sure whether it's okay. 

Please take a look for #show env command. Should it be this way? What does it tell us? That someone plugged 110V plug to the PSU?

Thanks for any help and feedback!

 

976085: Sep 26 10:17:49.995 BST: %C6KPWR-SP-2-PSFAIL: power supply 1 output failed.
976086: Sep 26 10:17:49.995 BST: %C6KPWR-SP-4-PSREDUNDANTONESUPPLY: in power-redundancy mode, system is operating on one power supply.
976087: Sep 26 10:17:54.003 BST: %OIR-SP-6-REMPS: Power supply removed from slot 1
976088: Sep 26 10:17:54.031 BST: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(OFF), and/or majorAlarm(OFF)
976089: Sep 26 10:17:54.007 BST: %C6KPWR-SP-4-PS2ONLY: Single power supply system should utilize power supply slot 1
976090: Sep 26 10:19:54.040 BST: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(ON), and/or majorAlarm(OFF)
976091: Sep 26 10:19:53.072 BST: %OIR-SP-6-INSPS: Power supply inserted in slot 1
976092: Sep 26 10:20:14.060 BST: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(OFF), and/or majorAlarm(OFF)
976093: Sep 26 10:20:14.028 BST: %C6KPWR-SP-4-PSOK: power supply 1 turned on.
976094: Sep 26 10:20:14.040 BST: %C6KPWR-SP-4-PSREDUNDANTMISMATCH: power supplies rated outputs do not match.
976095: Sep 26 10:20:14.048 BST: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.
976096: Sep 26 10:20:15.092 BST: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(ON), and/or majorAlarm(OFF)
976097: Sep 26 10:20:15.064 BST: %C6KENV-SP-4-PSFANFAILED: the fan in power supply 1 has failed
976098: Sep 26 10:20:17.080 BST: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(OFF), and/or majorAlarm(OFF)
976099: Sep 26 10:20:17.064 BST: %C6KENV-SP-4-PSFANOK: the fan in power supply 1 is OK
CISCO# show env
environmental alarms:
  no alarms

backplane:
  operating clock count: 2
  operating VTT count: 3

fan-tray 1:
  fan-tray 1 type: WS-C6K-9SLOT-FAN2
  fan-tray 1 version: 2
  fan-tray 1 fan-fail: OK
VTT 1:
  VTT 1 OK: OK
  VTT 1 outlet temperature: 26C
VTT 2:
  VTT 2 OK: OK
  VTT 2 outlet temperature: 26C
VTT 3:
  VTT 3 OK: OK
  VTT 3 outlet temperature: 33C
clock 1:
  clock 1 OK: OK, clock 1 clock-inuse: in-use
clock 2:
  clock 2 OK: OK, clock 2 clock-inuse: not-in-use
power-supply 1:
  power-supply 1 fan-fail: OK
  power-supply 1 power-input: AC low
  power-supply 1 power-output-mode: low
  power-supply 1 power-output-fail: OK
power-supply 2:
  power-supply 2 fan-fail: OK
  power-supply 2 power-input: AC high
  power-supply 2 power-output-mode: high
  power-supply 2 power-output-fail: OK
module 1:
  module 1 power-output-fail: OK
  module 1 outlet temperature: 42C
  module 1 inlet temperature: 25C
  module 1 EARL outlet temperature: 32C
  module 1 EARL inlet temperature: 34C
module 2:
  module 2 power-output-fail: OK
  module 2 outlet temperature: 32C
  module 2 inlet temperature: 25C
  module 2 device-1 temperature: 26C
  module 2 device-2 temperature: 29C
  module 2 EARL outlet temperature: 29C
  module 2 EARL inlet temperature: 30C
module 5:
  module 5 power-output-fail: OK
  module 5 outlet temperature: 26C
  module 5 inlet temperature: 20C
  module 5 device-1 temperature: 35C
  module 5 device-2 temperature: 33C
  module 5 asic-1 temperature: 23C
  module 5 asic-2 temperature: 23C
  module 5 asic-3 temperature: 23C
  module 5 asic-4 temperature: 23C
  module 5 asic-5 temperature: 23C
  module 5 asic-6 temperature: 23C
  module 5 RP outlet temperature: 24C
  module 5 RP inlet temperature: 25C
  module 5 EARL outlet temperature: 35C
  module 5 EARL inlet temperature: 25C


chassis connector rating: 1260.00 Watts (30.00 Amps @ 42V)
module 1
  module 1 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
  module 1 power consumption:  432.60 Watts (10.30 Amps @ 42V)
module 2
  module 2 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
  module 2 power consumption:  232.26 Watts ( 5.53 Amps @ 42V)
module 5
  module 5 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
  module 5 power consumption:  328.44 Watts ( 7.82 Amps @ 42V)

chassis per slot cooling capacity: 70 cfm
ambient temperature: < 55C
  module 1 cooling requirement: 70 cfm
  module 2 cooling requirement: 70 cfm
  module 5 cooling requirement: 35 cfm

CISCO#
6 Replies 6

chrihussey
Collaborator
Collaborator

Hello,

Can you post the output of "show power"?

Thanks

Yes, please, see below

system power redundancy mode = redundant
system power total = 5771.64 Watts (137.42 Amps @ 42V)
system power used = 1321.74 Watts (31.47 Amps @ 42V)
system power available = 4449.90 Watts (105.95 Amps @ 42V)
Power-Capacity PS-Fan Output Oper
PS Type Watts A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1 WS-CAC-6000W 2671.20 63.60 OK OK on
2 WS-CAC-6000W 5771.64 137.42 OK OK on
Note: PS2 capacity is limited to 2940.00 Watts (70.00 Amps @ 42V)
when PS1 is not present
Pwr-Requested Pwr-Allocated Admin Oper
Slot Card-Type Watts A @42V Watts A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
1 WS-X6748-GE-TX 432.60 10.30 432.60 10.30 on on
2 WS-X6724-SFP 232.26 5.53 232.26 5.53 on on
5 WS-SUP720-BASE 328.44 7.82 328.44 7.82 on on
6 (Redundant Sup) - - 328.44 7.82 - -
system auxiliary power mode = off
system auxiliary power redundancy operationally = non-redundant
system primary connector power limit = 3780.00 Watts (90.00 Amps @ 42V)
system auxiliary connector power limit = 0 Watt
system primary power used = 1321.74 Watts (31.47 Amps @ 42V)
system auxiliary power used = 0 Watt

chrihussey
Collaborator
Collaborator