09-27-2018 02:08 AM - edited 03-03-2019 08:54 AM
Hello community!
I'm not sure how to troubleshoot one of my device. Its Cisco WS-C6509. We noticed some power issues with power supply 1 and procceded with RMA. Here are the last logs from device. I marked with the bold font what is unclear for me.
Although there are no errors since the replacament, I'm not sure whether it's okay.
Please take a look for #show env command. Should it be this way? What does it tell us? That someone plugged 110V plug to the PSU?
Thanks for any help and feedback!
976085: Sep 26 10:17:49.995 BST: %C6KPWR-SP-2-PSFAIL: power supply 1 output failed. 976086: Sep 26 10:17:49.995 BST: %C6KPWR-SP-4-PSREDUNDANTONESUPPLY: in power-redundancy mode, system is operating on one power supply. 976087: Sep 26 10:17:54.003 BST: %OIR-SP-6-REMPS: Power supply removed from slot 1 976088: Sep 26 10:17:54.031 BST: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(OFF), and/or majorAlarm(OFF) 976089: Sep 26 10:17:54.007 BST: %C6KPWR-SP-4-PS2ONLY: Single power supply system should utilize power supply slot 1 976090: Sep 26 10:19:54.040 BST: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(ON), and/or majorAlarm(OFF) 976091: Sep 26 10:19:53.072 BST: %OIR-SP-6-INSPS: Power supply inserted in slot 1 976092: Sep 26 10:20:14.060 BST: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(OFF), and/or majorAlarm(OFF) 976093: Sep 26 10:20:14.028 BST: %C6KPWR-SP-4-PSOK: power supply 1 turned on. 976094: Sep 26 10:20:14.040 BST: %C6KPWR-SP-4-PSREDUNDANTMISMATCH: power supplies rated outputs do not match. 976095: Sep 26 10:20:14.048 BST: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies. 976096: Sep 26 10:20:15.092 BST: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(ON), and/or majorAlarm(OFF) 976097: Sep 26 10:20:15.064 BST: %C6KENV-SP-4-PSFANFAILED: the fan in power supply 1 has failed 976098: Sep 26 10:20:17.080 BST: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(OFF), and/or majorAlarm(OFF) 976099: Sep 26 10:20:17.064 BST: %C6KENV-SP-4-PSFANOK: the fan in power supply 1 is OK
CISCO# show env environmental alarms: no alarms backplane: operating clock count: 2 operating VTT count: 3 fan-tray 1: fan-tray 1 type: WS-C6K-9SLOT-FAN2 fan-tray 1 version: 2 fan-tray 1 fan-fail: OK VTT 1: VTT 1 OK: OK VTT 1 outlet temperature: 26C VTT 2: VTT 2 OK: OK VTT 2 outlet temperature: 26C VTT 3: VTT 3 OK: OK VTT 3 outlet temperature: 33C clock 1: clock 1 OK: OK, clock 1 clock-inuse: in-use clock 2: clock 2 OK: OK, clock 2 clock-inuse: not-in-use power-supply 1: power-supply 1 fan-fail: OK power-supply 1 power-input: AC low power-supply 1 power-output-mode: low power-supply 1 power-output-fail: OK power-supply 2: power-supply 2 fan-fail: OK power-supply 2 power-input: AC high power-supply 2 power-output-mode: high power-supply 2 power-output-fail: OK module 1: module 1 power-output-fail: OK module 1 outlet temperature: 42C module 1 inlet temperature: 25C module 1 EARL outlet temperature: 32C module 1 EARL inlet temperature: 34C module 2: module 2 power-output-fail: OK module 2 outlet temperature: 32C module 2 inlet temperature: 25C module 2 device-1 temperature: 26C module 2 device-2 temperature: 29C module 2 EARL outlet temperature: 29C module 2 EARL inlet temperature: 30C module 5: module 5 power-output-fail: OK module 5 outlet temperature: 26C module 5 inlet temperature: 20C module 5 device-1 temperature: 35C module 5 device-2 temperature: 33C module 5 asic-1 temperature: 23C module 5 asic-2 temperature: 23C module 5 asic-3 temperature: 23C module 5 asic-4 temperature: 23C module 5 asic-5 temperature: 23C module 5 asic-6 temperature: 23C module 5 RP outlet temperature: 24C module 5 RP inlet temperature: 25C module 5 EARL outlet temperature: 35C module 5 EARL inlet temperature: 25C chassis connector rating: 1260.00 Watts (30.00 Amps @ 42V) module 1 module 1 connector rating: 2016.00 Watts (48.00 Amps @ 42V) module 1 power consumption: 432.60 Watts (10.30 Amps @ 42V) module 2 module 2 connector rating: 2016.00 Watts (48.00 Amps @ 42V) module 2 power consumption: 232.26 Watts ( 5.53 Amps @ 42V) module 5 module 5 connector rating: 1260.00 Watts (30.00 Amps @ 42V) module 5 power consumption: 328.44 Watts ( 7.82 Amps @ 42V) chassis per slot cooling capacity: 70 cfm ambient temperature: < 55C module 1 cooling requirement: 70 cfm module 2 cooling requirement: 70 cfm module 5 cooling requirement: 35 cfm CISCO#
09-27-2018 09:23 AM
Hello,
Can you post the output of "show power"?
Thanks
09-28-2018 12:06 AM