Hello everyone,
my users and I are experiencing Problems with the new Cisco Umbrella Client.
The Old Umbrella Roaming Client worked fine, but to stay up to date, we decided to migrate to the Cisco Secure Client.
I managed to get it installed via MS Intune, with deactivated VPN features of the Client and an imported Organization ID.
In rare cases the installation works fine and Umbrella is active. But most of the time Umbrella is installed, but stays inactive.
Reinstalling sometimes helps for a short period of time. In my example, I installed the Secure Client with the Umbrella Module on my HP Notebook. It was inactive. After reinstalling the Secure Client and the Module Umbrella managed to become active. This unfortunately lasted only one day. Since then the client is inactive again.
Visiting welcome.umbrella.com showed me, that Umbrella is recognized and working.
See attached Screenshots for more info.
We are Using The Cisco Secure Client and Umbrella Module in Version 5.1.7.80
Both the old Umbrella Client and the new Cisco Secure Client Devices use the Umbrella default policy.
I did not manage to find any viable solution for this. Reinstalled Clients go inactive the next day. Rebooting and setting the DNS Server on the local machine to the Umbrella DNS did not help either. Anyone encountered the same problem and got a solution?
Greetings,
Tobi
