09-10-2004 08:00 AM - edited 03-09-2019 08:45 AM
System configuration:
Windows dir. C:\WINNT\
Windows System dir. C:\WINNT\system32\
Operating System Windows 2000
OS version 5.0
Service Pack Service Pack 4
Drive(s) available C, E, F, G
Free space on C 1,943,960 Kbytes
Free space on E 8,132 Kbytes
Free space on F 4,073,380 Kbytes
Free space on G 41,191,144 Kbytes
Boot-up drive C:
Processor type CPU is a pentium
Install engine 32-bit engine
Network type LAN Support
Network driver wfwnet.drv
I extract the files, run the verify_digests.exe successfully (no errors), read the CSA_4.0.3.readme file (requirements met), run setup.exe and the installation fails after the InstallShield extracts the files and starts the installation. The error messages i: "ERROR: InstalledShield Installation logfile is corrupt. Setup cannot proceed. Will abort now."
The CSAMC-Install.log file output:
[9-10-2004 08:51:27]: Maintenance: TARGETDIR is C:\WINNT\
[9-10-2004 08:51:27]: Searching for CSAMC
[9-10-2004 08:51:27]: Validating TARGETDIR= C:\WINNT\ vs MC installed root directory g:\cscopx\CSAMC
[9-10-2004 08:51:27]: ERROR: InstalledShield Installation logfile is corrupt. Setup cannot proceed. Will abort now.
[9-10-2004 09:11:48]: Exiting from the setup...
I have downloaded the fcs-csamc-4.0.3.720-w2k-k9.zip file several times now. I have deleted the log file between attempts. TIA
09-10-2004 10:21 AM
If you have CSA running on the server, maybe stop the service when extracting the files and running setup?
09-10-2004 11:22 AM
Thank you for the suggestion. I have tried that too.
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