check the following:
1- Check if the casuser is the group member of local admin?(For windows)
2- Any Terminal Services are in used or not.
3- I want you to reset your casuser by doing CSCOpx\setup\support\resetCasuser.exe
4- Stop and restart the daemons by
"net stop crmdmgtd". Wait for few minutes. Then "net start crmdmgtd" from the command
line. (If Windows)
"/etc/init.d/dmgtd start". Wait for few minutes and do "stop" instead of start.
(If Solaris)