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cvtnrlog.exe crashed my CSPM database?

giovanni
Level 1
Level 1

I ran the cvtnrlog -d > somefile command on my CSPM box, this exported all the events in the db to somefile.

After this I was never able to access the Event Viewer or the reports anymore. Any attempt at opening the Event Viewer causes a crash (DrWatson) in Cfmi.exe. Also trying to generate a report from the web interface causes the same crash.

This is CSPM 2.3.2i + S6.

Giovanni

2 Replies 2

mjuckett
Level 1
Level 1

I've had this happen to me twice already. The versions were 2.3i and 2.3.1i. After each trouble ticket I was told the problem couldn't be recreated. The only way I fixed it was to reload CSPM and use an old topology. I would _Really_ like to know if they can fix yours. I for one do not wish to have to reload CSPM every few months when my database gets too full.

Best of luck to you,

Megan

I don't think they will be able to fix this for me, I'm reinstalling right now. I hope this gets fixed so that it doesn't happen again.

Giovanni