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Error When Trying to upgrade - smars-6.1.2.3466.zip was halted because the file is already stored locally

nicolas.delrio
Level 1
Level 1

I´m having this error when trying to upgrade from 6.1.1 ( 3445 ) to 6.1.2 (3466) version.

We where upgrading MARS without problems, but when we tried this one it fails with this error:

An error occurred while attempting to download the package:
Attempted to download csmars-6.1.2.3466.zip was halted because the file is already stored locally.

This is our upgrade status LOG:

Oct 20, 2011 4:22:27 PMAttempted to download csmars-6.1.2.3466.zip was halted because the file is already stored locally.
Oct 20, 2011 4:21:07 PMAttempted to download csmars-6.1.2.3466.zip was halted because the file is already stored locally.
Oct 20, 2011 1:18:48 AMAttempted to download csmars-6.1.2.3466.zip was halted because the file is already stored locally.
Oct 20, 2011 1:18:02 AMAttempted to download csmars-6.1.2.3466.zip was halted because the file is already stored locally.
Oct 20, 2011 1:17:40 AMAttempted to download csmars-6.1.2.3466.zip was halted because the file is already stored locally.
Oct 19, 2011 6:09:44 PMSuccessfully downloaded csmars-6.1.3.3501.zip.
Oct 19, 2011 3:42:09 PMAttempted to download csmars-6.1.2.3466.zip was halted because the file is already stored locally.
Oct 19, 2011 3:41:05 PMAttempted to download csmars-6.1.2.3466.zip was halted because the file is already stored locally.
Oct 19, 2011 3:14:11 PMAttempted to download csmars-6.1.2.3466.zip was halted because the file is already stored locally.
Oct 19, 2011 1:33:37 AMThe catalog in the downloaded file csmars-6.1.2.3466.zip was corrupted. The file has been deleted by the system.
Oct 19, 2011 12:59:00 AMThe catalog in the downloaded file csmars-6.1.2.3466.zip was corrupted. The file has been deleted by the system.
Oct 19, 2011 12:15:32 AMThe catalog in the downloaded file csmars-6.1.2.3466.zip was corrupted. The file has been deleted by the system.
Oct 19, 2011 12:15:32 AMThe catalog in the downloaded file csmars-6.1.2.3466.zip was corrupted. The file has been deleted by the system.
Oct 18, 2011 11:30:20 PMThe catalog in the downloaded file csmars-6.1.2.3466.zip was corrupted. The file has been deleted by the system.
Oct 18, 2011 2:55:05 PMInstallation of csmars-6.1.1.3445.zip successful. Reboot complete.
Oct 18, 2011 2:51:25 PMcsmars-6.1.1.3445.zip is scheduled to install Tue Oct 18 09:51:25 ARST 2011.
Oct 17, 2011 11:02:30 PMSuccessfully downloaded csmars-6.1.1.3445.zip.

Any idea about how to resolve this issue?? I was looking for a command to remove the file, but i can´t find it. We have rebooted our appliance and nothing happened.

Thanks in advaced.

Best Regards,

Nicolás

1 Reply 1

mwinnett
Level 3
Level 3

NIcolas, Looks like one of th eupgrde steps failed. You will have to open a tac case here as most likely tac will need to get into expert mode adn make some changes to permit you to complete the install. Matthew