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Web interface on IDM non-responsive/slow

mguirguis
Level 1
Level 1

Issue with IDM talking to 4210 (S34) sensor via web interface. Sometimes get blank screen that has to be refreshed/back button to get the initial sign-on screen.

Other times, it seems to work very slow and needs to be stopped and refreshed to go to a requested hyperlink. Running IE 6 on a Win 2K machine.

Thanks in advance.

3 Replies 3

gfullage
Cisco Employee
Cisco Employee

Do you have a proxy set up on this particular PC? Does it work better from another PC?

There is no proxy. The IDM is on the same subnet as the Sensor. Thanks,

shalondon
Level 1
Level 1

Hi,

Can you please run "/usr/local/bin/top -b -d 5" and send the output to me at slondon@cisco.com.

Thanks,

Shane