08-07-2024 07:45 AM
It sounds like this has been a known bug for quite a while now. I know I encountered it years ago and it still doesn't seem to be fixed.
https://help.duo.com/s/article/5553?language=en_US
What is the status of this bug and when can we expect a resolution?
08-07-2024 07:56 AM
08-07-2024 08:25 AM - edited 08-07-2024 08:26 AM
@Ken Stieers is correct. The application is working as intended. You might want to review the article https://help.duo.com/s/article/7871, linked from article 5553, for more information.
You are welcome to submit a feature request via Duo Support or your Duo Care or Cisco account team contacts indicating interest in third-party authenticator app support in Duo's cloud service.
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