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Bug resolution timeline?

baroso5520
Level 1
Level 1

It sounds like this has been a known bug for quite a while now. I know I encountered it years ago and it still doesn't seem to be fixed.

https://help.duo.com/s/article/5553?language=en_US

What is the status of this bug and when can we expect a resolution? 

2 Replies 2

Duo requiring Duo Mobile to be used for access to their admin site isn't a bug.
Duo requiring Duo Mobile to be used for user activations of the Duo Mobile app isn't a bug.

DuoKristina
Cisco Employee
Cisco Employee

@Ken Stieers is correct. The application is working as intended. You might want to review the article https://help.duo.com/s/article/7871, linked from article 5553, for more information.

You are welcome to submit a feature request via Duo Support or your Duo Care or Cisco account team contacts indicating interest in third-party authenticator app support in Duo's cloud service.

Duo, not DUO.
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