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Cisco_VSOM 7.5.1-4 Operation failed: Application is still initializing

traianiosif
Level 1
Level 1

Hi, good day! 

 

It was an electricity issue and my systems were forced powered off. 

Currently I'm running Cisco_VSF-7.5.1-4 on Linux rhel 6.4 and I'm getting this error message on management console: 'Operation failed: Application is still initializing'. It looks like there is a sql issue, but I'm not sure. 

 

Could you please help me to solve this situation? 

 

/var/BWhttpd/tomcat/logs/vsom_be:

 

2021-09-18 15:46:13,395 [Thread-59] ERROR c.c.p.v.i.m.BootServlet: Error in handling vsomRestarted
com.cisco.psbu.vs.ism.model.services.VsomException: System error: Server error. Cause org.springframework.jdbc.UncategorizedSQLException CallableStatementCallback; uncategorized SQLException for SQL [{call partitionAuditLogs(?, ?)}]; SQL state [HY000]; error code [1526]; Table has no partition for value 1631969173000; nested exception is java.sql.SQLException: Table has no partition for value 1631969173000
at com.cisco.psbu.vs.ism.services.util.AuditLogMgmtUtil.partitionAuditLogs(AuditLogMgmtUtil.java:350) ~[AuditLogMgmtUtil.class:na]
at com.cisco.psbu.vs.ism.services.internal.VsomServicesInitializer.vsomRestarted(VsomServicesInitializer.java:153) ~[VsomServicesInitializer.class:na]
at com.cisco.psbu.vs.ism.main.BootServlet$VsomInitializer.run(BootServlet.java:78) ~[BootServlet$VsomInitializer.class:na]
at java.lang.Thread.run(Unknown Source) [na:1.7.0_17]

 

Service status: 

[root@CiscoVSM vsom_be]# service cisco status
Checking for VSOM database server ... Running.
Checking for tomcat...Running.
Checking for VSOM... running.
Checking for VSF... disabled.
Checking for database server ... Running.
Checking for event engine daemon... Running.
Checking for snmp daemon... Running.
Checking for Snmp Server... Running.
Checking for http server... Running.
Checking for LocalAdmin Server... Running.
Checking for lighttpd... Running.
Checking for msi rest... Running.
Checking for msi daemon... Running.
Checking for pending upgrade request
No Pending Upgrade Request
Checking for vsrecorder
Checking for xvcrmanMonitor... Running.
Checking for xvcrman... Running.
Checking for gap server... Running.
Checking for vsms daemons... running.
Checking for scheduler daemon... Running.
Checking for FailoverServer... Running.
Checking for Storage Monitor... Running.
Checking for MediaOut Handler... Running.
Checking for DiscoveryServer... Running.
Checking for Backup Server... Running.
Checking for CmapiServer... Running.
Checking for Analytics Server... Running.
Checking for Analytics Metadata Handler... Running.
Checking for External Trigger Server... Running.
Checking for Device Info Server... Running.
Checking for mrtg... Running.
Checking for System Monitor... Running.

 

vscheck: 

 

[root@CiscoVSM vsom_be]# vscheck

Video Surveillance software
----------------------------------
Video Surveillance Base Software
Cisco_VSBase 7.5.1-043d
Video Surveillance Media Server
Cisco_VSMS 7.5.1-043d
Cisco_VSRecorder 7.5.1-043d
Cisco_VSDrivers 7.5.1-043d
Video Surveillance Operations Manager
Cisco_VSOM 7.5.1-4
Video Surveillance Management Console
Cisco_VSMC 7.5.1-004

Network Configuration
----------------------------------
eth0: a0:ec:f9:39:7e:da 192.168.5.40/24
eth1: a0:ec:f9:39:7e:db 192.168.3.4/26
eth2: a0:ec:f9:39:7e:dc
eth3: a0:ec:f9:39:7e:dd
Name Server: None configure. Must use IP addresses or hosts file.
Hostname: !!Current hostname 'CiscoVSM.smsumb.ro' is different from the configured hostname 'CiscoVSM'

Video Surveillence Media Server
----------------------------------
egrep: /usr/BWhttpd/conf/system.cfg: No such file or directory
Storage Pecentage
egrep: /usr/BWhttpd/conf/system.cfg: No such file or directory
REPOS: None configured
egrep: /usr/BWhttpd/conf/system.cfg: No such file or directory
CLIP_REPOS: None configured
egrep: /usr/BWhttpd/conf/system.cfg: No such file or directory
BWM_REPOS: None configured
egrep: /usr/BWhttpd/conf/system.cfg: No such file or directory
EVENT_REPOS: None configured
Java: 1.7.0_17 Symlink: OK

Video Surveillance Operations Manager
----------------------------------
MYSQL: OK version: 5.5.8

 

catalina.log 

Sep 18, 2021 4:18:00 PM org.apache.cxf.binding.http.interceptor.DispatchInterceptor handleMessage
INFO: Invoking POST on /getServiceStatus
Sep 18, 2021 4:18:00 PM org.apache.cxf.phase.PhaseInterceptorChain doIntercept
INFO: Interceptor has thrown exception, unwinding now
org.apache.cxf.interceptor.Fault: Operation failed: Application is still initializing. Try again after some time
at com.cisco.psbu.vs.ism.interceptors.LoginInterceptor.createFault(LoginInterceptor.java:218)
at com.cisco.psbu.vs.ism.interceptors.LoginInterceptor.handleMessage(LoginInterceptor.java:108)
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:236)
at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:89)
at org.apache.cxf.transport.servlet.ServletDestination.invoke(ServletDestination.java:99)
at com.cisco.psbu.vs.ism.main.VsomServletController.invokeDestination(VsomServletController.java:551)
at com.cisco.psbu.vs.ism.main.VsomServletController.invoke(VsomServletController.java:136)
at org.apache.cxf.transport.servlet.AbstractCXFServlet.invoke(AbstractCXFServlet.java:163)
at org.apache.cxf.transport.servlet.AbstractCXFServlet.doPost(AbstractCXFServlet.java:141)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1004)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: com.cisco.psbu.vs.ism.model.services.VsomException: Operation failed: Application is still initializing. Try again after some time
... 25 more 

 

Best regards.

 

 

 

 

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