Hi all,
I’m having an issue with a Sony EVI-X200C PTZ camera connected to a Cisco Webex Room Kit Plus via RJ45 to the codec. At first I was having a lot of odd issues, and after I swapped out a regular RJ45 cable for a cross-over cable, things started working more smoothly. The camera also has an external power supply and an HDMI cable going to the Room Kit codec. HDMI and control both work fine after an initial power cycle — the camera spins up, connects, and PTZ works perfectly via the Touch pad thing. That's the problem though.
The issue:
When the codec goes into standby, the camera also goes into standby or reboots (by design). Upon wake-up, the camera does its startup spin check, and then the green power light blinks indefinitely, and it never regains control or video unless the camera is manually power-cycled. It does either that, or stays in standby indefinitely. It's very weird behavior.
It seems like the codec doesn’t re-initiate any control after waking, and the camera gets stuck waiting for initialization. This behavior is 100% reproducible and not caused by wiring or cable quality.
Has anyone seen this behavior?
We do have another room set up similar to this one and there are no issues. I have checked the configuration in the codec web GUI and CUCM and I cannot see anything out of the ordinary.
It’s not really practical to unplug and power-cycle the camera every time we want to use it.
Thanks for the help.
