VSOM 7.7: System error: Server error. Cause java.until.ConcurrentModificationException null when certain camera is added

[StephanMC]

Team,

did anyone ever see the following error when access to a camera is granted:

This user works perfectly fine and is able to login without problems until I add him to a new group that is allowed to see another camera in the environment. Once the camera is added the error appears; tried on his and my machine.

Once the camera is removed the error disappears and he is able to log in with problems.

[Scott Olsen · Accepted solution]

Hey Stephan,

I've been a constant PITA for Cisco regarding this one.  If possible, upgrade to 7.7.1 (apparently).  Also,  I believe it's tracked under BugID: CSCuw08024 (If this is, in fact, what you are hitting)

If you need to stay at 7.7, you'll need to contact TAC for the patch :-S

Hope this helps!

[StephanMC]

Scott,

thanks for your expertise. Let me see if I can schedule an upgrade for the weekend and see what we get.

[StephanMC]

That was the fix!